An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Currently seeking new opportunities and learning experiences to expand my skillset with a career goal of becoming a photojournalist.
Overview
6
6
years of professional experience
Work History
Operations Coordinator
Alaska Airmen's Association
Anchorage, AK
10.2022 - Current
Communicate organization's missions, goals and vision while aligning each with operational initiatives and delivery of professional services.
Oversee a database of 2,000 members, including updating account details, distributing informational materials, handling new applications, and nurturing relationships by providing regular updates on the organization's benefits and service offerings.
Provide customer service to walk-ins or through phone calls to address questions or concerns from members.
Oversee and organize a newspaper publication distributed to over 1,300 members in print and sent digitally to more than 700 members via email. Responsibilities include writing articles, sourcing images, reaching out to contributors, gathering advertisements, proofreading drafts, and submitting all content to the printing company.
Manage a monthly newsletter for members and collaborate with colleagues to develop content for emails and social media posts related to membership initiatives.
Manage facility rental bookings by taking payments, maintaining accurate records of contracts, providing proper instructions, orchestrating the cleaning crew schedule, and updating rental agreements and documents.
Collaborate with a team to organize Alaska's largest aviation event, featuring over 200 vendors and attracting approximately 20,000 attendees over the weekend.
Content Creator and Media Manager
Gayla Designs
ANCHORAGE, AK
01.2022 - 05.2023
Developed and maintained organizational social media presence and activity.
Promoted company products and supervised online and offline campaigns.
Developed content and scheduled press releases, social media posts and website updates.
Identified target audience and developed efficient communication plans to engage and interest individuals.
Barista
Aftershock Espresso LLC
ANCHORAGE, AK
10.2019 - 10.2022
Prepared and served coffee, espresso drinks, blended coffees and teas while memorizing a variety of handcrafted drink recipes and preparations.
Maintained a calm and organized demeanor during high-volume periods and special events.
Maintained a clean and organized workspace, enabling coworkers to locate resources and product.
Received and accurately processed customer payments using a register.
Managed daily morning rushes of customers with efficient, level-headed customer service.
Greeted guests with a pleasant smile and superior customer service to provide a welcoming and positive experience.
Social Media Manager
Freelance Photographer
ANCHORAGE, AK
03.2021 - 06.2022
Utilized Twitter, Instagram and Facebook to promote products, services and content while maintaining a consistent posting schedule.
Utilized third-party social media management tools and social media tracking platforms for in-depth analytics.
Worked with editing and graphic design tools, such as Adobe Lightroom and Adobe Illustrator, to create content and visuals for social channels.
Barista
Cabo Coffee LLC
ANCHORAGE, AK
08.2018 - 10.2019
Described menu items to customers and suggested products based on stated preferences.
Received and accurately processed customer payments using a register.
Restocked all inventory throughout shifts such as cups, sugar, syrups, lids and more.
Established and adjusted ordering parameters to manage inventory.
Created complex, hand-crafted beverages based upon customer preferences.
Followed health, safety and sanitation guidelines to pass state inspections.
DIRECTOR OF TOURISM MARKETING at Alaska Travel Industry Association/Travel AlaskaDIRECTOR OF TOURISM MARKETING at Alaska Travel Industry Association/Travel Alaska
Operations & Marketing Director at Alaska Cabaret, Hotel, Restaurant, and Retailers AssociationOperations & Marketing Director at Alaska Cabaret, Hotel, Restaurant, and Retailers Association