Malinda Kimber
Medical Receptionist
Killeen,TX
Summary
Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality. Meticulous Medical Records Clerk with 5-year history processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.
Overview
5
5
years of professional experience
Work History
Operations Coordinator
AAFES
FT HOOD, TEXAS
01.2000 - 12.2021
- Answered questions regarding facility and its merchandise.
- Demonstrated use and care of merchandise.
- Greeted customers and ascertained customers' needs.
- Maintained records related to sales.
- Prepared sales slips and sales contracts.
- Organized racks and shelves to maintain visual appeal of store.
- Developed positive customer relationships through friendly greetings and excellent service.
- Implemented employee safety initiative with [Number]% injury rate for over [Number] years
- Reconciled monthly operating budgets and shared information with senior management team
Education
High School Diploma - undefined
DeRidder High School
Deridder, 70634, LA1987
No Degree - Medical Billing
Medical Insurance And Billing
Strafford, VT 11.2023 - Current
Skills
- Billing and collection procedures expert
- Records management professional
- Hospital inpatient and outpatient records
- Inpatient records coding proficiency
- Records maintenance professional
- Outpatient surgery coding specialist
- Patient referrals expert
- Familiar with commercial and private insurance carriers
- Insurance and collections procedures
- Office management professional
- Adept multitasker
- Office support (phones, faxing, filing)
- Excellent verbal communication
Timeline
No Degree - Medical Billing
Medical Insurance And Billing
11.2023 - Current
Operations Coordinator
AAFES
01.2000 - 12.2021
High School Diploma - undefined
DeRidder High School