Dynamic hospitality professional with experience at The Hotel At Auburn University, excelling in guest relations and food preparation. Recognized for enhancing guest experiences through exceptional service and effective communication. Proven ability to adapt in fast-paced environments while maintaining high standards of cleanliness and organization. Committed to delivering quality service and fostering a welcoming atmosphere.
Developed strong customer service and communication skills in fast-paced hospitality environment. Demonstrates ability to handle diverse tasks and resolve issues efficiently. Seeking to transition into new field, leveraging these transferable skills for impactful contributions.
Offering strong interpersonal skills and genuine interest in hospitality, eager to learn and grow in this environment. Brings foundational understanding of customer service and operational tasks. Ready to use and develop communication and organizational skills in the corporate world.
Overview
2026
2026
years of professional experience
Work History
Hospitality Worker
The Hotel At Auburn University
2024 - Current
Assisted in maintaining cleanliness and organization of dining and service areas.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Supported team members in preparing food and beverage orders efficiently.
Learned safety protocols and procedures to ensure a safe work environment.
Collaborated with colleagues to enhance guest experiences during peak hours.
Adapted quickly to changing tasks and responsibilities throughout shifts.
Engaged with guests to create a welcoming atmosphere within the establishment.
Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Communicated with customers to promptly resolve complaints and address inquiries.
Education
Bachelor of Science - Business Administration
Tuskegee University
Tuskegee, AL
05-2028
Skills
Food preparation
Cleaning and sanitizing
Supply restocking
First aid training
Upselling strategies
Guest relations
Event preparation
Cross-cultural sensitivity
Event planning
Production leadership
Interests
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Youth mentor, providing guidance and support to empower the next generation of leaders
Dancing
Exploring famous landmarks, historical sites, and cultural attractions in a new destination