Hi, I’m
Regan Wilcox
Receptionist
Lenexa,KS
Summary
Highly efficient crew member who is well established in a fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
years of professional experience
4
years of post-secondary education
Work History
Panera BreadLenexa, KS
Crew Member
05.2022 - 03.2023
Job overview
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Operated cash register to ring up final bill and process various forms of payment.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
- Took orders, prepared meals, and collected payments.
- Became familiar with products to answer questions and make suggestions.
- Trained new team members on procedures, customer service, and sales techniques.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Brewed coffee and tea and changed out drink station syrups.
Code NinjasLenexa, KS
Code Sensei
08.2021 - 04.2022
Job overview
- Researched information and conducted analysis for software and systems modifications and new projects.
- Performed code refactoring and optimization to improve performance.
- Mastered multiple frameworks for software development.
- Debugged problems caused by hardware, operating systems software, application programs and network failures.
- Trained children from the ages of 5 - 12 years of age on Python and C++.
- Analyzed, reviewed and revised programs to increase operating efficiency.
- Developed in-house applications designed for company needs.
- Applied artificial intelligence and machine learning principles to software development.
Education
Shawnee Mission WestOverland Park, KS
High School Diploma
08.2019 - 05.2023
Skills
POS system use
Customer de-escalation
Telephone etiquette
Cash Handling
Timeline
Crew Member
Panera Bread
05.2022 - 03.2023
Code Sensei
Code Ninjas
08.2021 - 04.2022
Shawnee Mission West
High School Diploma
08.2019 - 05.2023