Regan Wilson
Muncie,IN
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Bubba's 33
01.2023 - Current
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Customer Service Cashier
Jack's Donuts
05.2021 - 11.2024
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Intern
Ball State University Football Athletic Training
08.2023 - 11.2023
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
I Am Currently Studying Exercise Science.
Ball State University
Muncie, IN05.2027
Skills
- Food Inspection
- Conflict Resolution
- Front-Of-House Display Creation
- Reservations Coordination
- Guest Relations Management
- Greeting Guests
- Relationship Building
- Customer Service
- Social Perceptiveness
- Reading Comprehension
Timeline
Intern
Ball State University Football Athletic Training
08.2023 - 11.2023
Restaurant Hostess
Bubba's 33
01.2023 - Current
Customer Service Cashier
Jack's Donuts
05.2021 - 11.2024
I Am Currently Studying Exercise Science.
Ball State University
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