Identifies and secures funding for program implementation
Leads the agency efforts in expanding the model nationally
Builds and maintains relationships with stakeholders as it relates to the program practice, scholarship, and strategic goals
Provides administrative supervision of 4-5 FTEs and functional supervision of up to 12 FTEs
All the responsibilities of the Program Manager.
Program Manager of COMPASS Program
Catholic Charities
Washington, DC
08.2017 - 04.2022
Provides comprehensive management of the COMPASS program and ensures achievement of the overall programmatic goal of decreasing poverty in neighborhoods of Ward 7 and 8
Develops and sustains partnerships with essential stakeholders in Ward 7 and 8
Manages program budget and expenditure items to ensure adequate and efficient use of resources
Provides administrative and/or clinical support for up to 6 full-time staff, 1 part-time staff and 6 interns
Compiles and manages all internal and external reports requested of and provided by the COMPASS program
Works with staff to implement and maintain systems and processes to enhance operational efficiency.
Director of Homebuilders
Catholic Charities
Washington, DC
07.2014 - 07.2017
Director of lead agency to implement Homebuilders, an internationally recognized evidence based intensive family preservation model, in the Washington, DC area
Developed the program manual by establishing and instituting policies to guide social work practice and adhere to model fidelity
Completed a successful review by the Council on Accreditation, an accrediting organization that determines if the program practices meet a high standard of service delivery
Data reviewed included the submission of requested documents, program manual, client files, client interviews and staff interviews
Manages an annual budget of $1.6 million which includes budget development, purchase approvals and employee reimbursement approvals
Established and maintain positive relationships with stakeholders which include but are not limited to Child and Family Services, East River Family Strengthening Collaborative, Far Southeast Family Strengthening Collaborative, and the Institute for Family Development
Provides administrative and/or clinical support for up to 11 staff members
Compiled reports as requested by two collaborative agencies, the Institute for Family Development and Catholic Charities.
Social Worker – Pregnancy and Adoptions
Catholic Charities
Washington, DC
08.2012 - 06.2014
Provided counseling and support to pregnant women, expectant fathers, and post-delivery cases
Coordinated services for domestic adoptions
Facilitated post-adoption services to adoptees and birthparents which included a pre-assessment
Collaborated with vendors to provide concrete services to clients (housing, education, baby supplies and employment)
Maintained documentation including progress notes, completing intake summaries, and filing court reports.
Senior Social Worker – Independent Living/Teen Parent Program
Catholic Charities
Washington, DC
11.2010 - 08.2012
Corresponded with lead social workers who seek placement for prospective foster care youth
Reviewed all referrals to determine if youth were eligible for the program
Provided 24-hour on-call crisis intervention support to staff as needed
Mentored junior staff regarding program practice
Scheduled and conducted interviews with prospective foster care youth
Completed monthly and quarterly statistical reports for the program
Performed all the duties of a Social Worker.
Social Worker – Independent Living/Teen Parent Program
Catholic Charities
Washington, DC
03.2008 - 10.2010
Assisted foster care youth ages 18-21 achieve self-sufficiency through life skill instruction and coordination of resources
Conducted home visits, life skill instruction, inspections, office visits, court visits and telephone contacts as necessary
Utilized therapeutic interventions to assist youth with managing emotions and developing coping skills
Assess youth’s needs and assist them with setting goals on an ongoing basis
Collaborated with other disciplines including legal, medical, educational, vocational, mental health professionals and other service providers to service the youth
Created and maintained case records, including legal documentation, psycho-socials, case notes, service plans, medical reports, referrals, discharge summaries, visitation records and educational information
Facilitated family team meetings and helped youth with identifying, building, and maintaining a healthy support system
Provided brief therapy and responded to youth in crisis
Liaison for teen parenting services which includes providing resources, planning the parenting curriculum and cofacilitating classes.
Social Work Intern – Oncology Unit
Duke University Hospital
Durham, NC
08.2006 - 04.2007
Provided supportive therapy and brief intervention to socio-economically and culturally diverse patients
Completed psychosocial assessments and progress notes for patient follow-up
Participated in interdisciplinary team meetings regarding patients’ care
Utilized problem-solving skills to eliminate barriers for patients to receive treatment by coordinating community resources related to housing, finances, and transportation
Initiated referrals to community agencies such as Duke HomeCare and Hospice, the Caring House, and the Department of Social Services.
Social Work Intern
Coalition For Family Peace
Siler City, NC
01.2006 - 08.2006
Facilitated an open psychoeducational group for survivors of domestic violence regarding personal finance
Co-facilitated a closed psychotherapy group for survivors of domestic violence addressing anger, assertiveness, negative self-talk, and coping strategies
Performed intake assessments and ongoing therapy with clients
Launched a sexual assault community outreach project for middle schools and high schools in Chatham County.
Branch Manager
SunTrust
Durham, NC
12.2000 - 08.2005
Conducted monthly outreach sales calls to create new business opportunities and increase customer retention
Led the branch by developing and enforcing business plans based on the monthly sales reports
Supervised, trained, and motivated a staff of up to six employees to achieve sales goals
Exceeded Invest goal by 100% in 2001
Attained over $1 million in loans within an in-store environment
Represented the bank at various community functions
Assisted employees in attaining management level positions.
Assistant Branch Manager
Central Carolina Bank (purchased by SunTrust)
Durham, NC
05.2000 - 12.2000
Managed branch operations supervising administrative functions and employees
Facilitated employee training programs and educated both customers and employees on bank policies and procedures
Developed sales/promotional programs to improve employee retention and increase customer base
Coordinated financial processes as they relate to underwriting and finalizing loan applications
Promoted to Branch Manager.
Financial Service Representative
National Bank of Commerce (merged with Central Carolina Bank)
Durham, NC
03.1999 - 05.2000
Performed daily financial transactions and assisted with new customer accounts
Responsible for all automated teller machine maintenance
Successfully completed Personal Bank Certification
Promoted to Assistant Branch Manager.
Education
Joint Master of Social Work Program -
University of North Carolina at Greensboro
Greensboro, NC
05.2007
Joint Master of Social Work Program -
North Carolina Agricultural & Technical State University
Greensboro, NC
05.2007
Bachelor of Arts - Psychology
University of North Carolina
Chapel Hill, NC
05.1998
Skills
Microsoft Word
Microsoft Excel
Online Data Management System
Traininglicenses
Licensed Clinical Social Worker – Washington, DC & Maryland
Motivational Interviewing – Institute for Family Development – 2015
Cognitive Behavioral Therapy – Institute for Family Development – 2015
Advanced Trauma Treatment – Level I – Certificate 2012
Solution Focused Training – 2008
Timeline
Director of COMPASS Program
Catholic Charities
04.2022 - Current
Program Manager of COMPASS Program
Catholic Charities
08.2017 - 04.2022
Director of Homebuilders
Catholic Charities
07.2014 - 07.2017
Social Worker – Pregnancy and Adoptions
Catholic Charities
08.2012 - 06.2014
Senior Social Worker – Independent Living/Teen Parent Program
Catholic Charities
11.2010 - 08.2012
Social Worker – Independent Living/Teen Parent Program
Catholic Charities
03.2008 - 10.2010
Social Work Intern – Oncology Unit
Duke University Hospital
08.2006 - 04.2007
Social Work Intern
Coalition For Family Peace
01.2006 - 08.2006
Branch Manager
SunTrust
12.2000 - 08.2005
Assistant Branch Manager
Central Carolina Bank (purchased by SunTrust)
05.2000 - 12.2000
Financial Service Representative
National Bank of Commerce (merged with Central Carolina Bank)
03.1999 - 05.2000
Joint Master of Social Work Program -
University of North Carolina at Greensboro
Joint Master of Social Work Program -
North Carolina Agricultural & Technical State University
Program Manager (COMPASS Unit) at NYC Department of Youth & Community Development (DYCD)Program Manager (COMPASS Unit) at NYC Department of Youth & Community Development (DYCD)
ASST DIRECTOR/BUS DIRECTOR, AFTER SCHOOL AND SUMMER CAMP PROGRAM at CITY CAMP KIDS @ Ekklesia Christian ChurchASST DIRECTOR/BUS DIRECTOR, AFTER SCHOOL AND SUMMER CAMP PROGRAM at CITY CAMP KIDS @ Ekklesia Christian Church