Reggie Hawkins
Tampa,FL
Overview
4
4
years of professional experience
Work History
First Mate
YourPrivateCharter
St. Petersburg, FL
06.2021 - Current
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Informed guests of proper and safe use of equipment such as wave runners and rafts.
- Navigated ship under direction of captain and studied actionable insights to avoid collision.
- Handled lines to moor vessels to wharfs, tie up vessels to other vessels and rig towing lines.
- Inspected and maintained deck equipment and supplies.
- Monitored weather conditions and reported any changes to captain.
Team Leader
Chick-fil-A
St. Petersburg, FL
06.2019 - 07.2021
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Managed teams of 8-12 people.
- Decreased food waste cost by 70% in 6 months
- Built strong relationships with customers through positive attitude and attentive action.
- Coordinated with General Manager in different operational issues and promotional activities.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
Bachelor of Science - Business Management
The University of Tampa
Tampa, FL05.2024
Skills
- Problem Solving
- Team Leadership
- Microsoft Excel
- Customer Service
- Navigational Planning
- Anchoring
Passions
- Boating/Fishing
- Yacht Management
- Real Estate Development
- Entrepreneurship
- Foreign Policies & Geopolitics
- Puzzle Solving
Timeline
First Mate
YourPrivateCharter
06.2021 - Current
Team Leader
Chick-fil-A
06.2019 - 07.2021
Bachelor of Science - Business Management
The University of Tampa