Reggie Williams

• Supported team members in resolving complex technical issues encountered during installations or repairs.
• Delivered high-quality installations by utilizing appropriate tools, materials, and techniques for each task.
• Increased client retention rates through consistent delivery of top-notch installation services that exceeded expectations.
• Maintained up-to-date knowledge on industry trends, new products, and best practices to enhance overall performance as an Installer Service Specialist.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Preform repairs on customer vehicles. Brake system replacement, oil changes, tire replacement and suspension repairs.

My job was to oversee the daily operation of a vehicle emission test station. Which included staffing, training, payroll control, employee reviews and maintaining the equipment and grounds.