Reghan Eustace
Oberlin
Summary
Dynamic kitchen and store lead at Serenity Grounds LLC, recognized for fostering a high-performing team and enhancing customer satisfaction. Proven expertise in inventory management and cash handling, coupled with strong leadership and communication skills, drives operational excellence and boosts team morale. Committed to delivering quality service and innovative solutions.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Kitchen/store lead
Serenity Grounds LLC
02.2024 - Current
- Lead, train, and motivate staff for peak performance
- Managed and trained staff, fostering a positive team environment that supported operational goals
- Monitored inventory, controlled waste, and placed supply orders to ensure optimal stock levels
- Stocked shelves, bins, and displays to enhance customer access and shopping experience
Shipper/gatherer
Serenity Grounds LLC
02.2023 - 02.2024
- Gathered and prepared plants for shipping according to pull sheets, ensuring accurate fulfillment
- Created and verified shipping labels for containers, adhering to company standards for accuracy.
- Inspected products for quality assurance before shipping to customers, maintaining high standards.
Shift Leader
Dunkin'
05.2021 - 12.2022
- Supervised team members during busy shifts to maintain operational efficiency and meet customer demands.
- Trained new employees on company procedures and customer service standards to ensure consistent service quality.
- Delivered friendly, efficient customer service while accurately handling transactions to enhance customer satisfaction.
Overnight Stock Associate
Dunkin'
05.2022 - 08.2022
- Identified stock needs, replaced outdated stock and assembled products.
- Stocked shelves and bins in store to maintain organization and accessibility of products.
- Assisted customers with locating desired items on the sales floor.
Education
High School diploma -
Ohio Virtual Academy
Ohio05-2022
Skills
- Point of Sale Management
- Inventory management
- Digital Marketing
- Team Motivation
- Leadership
- Customer Service
- Critical Thinking
- Communication skills
- Active listening
- Creativity
- Expertise
Certification
- Google Data Analytics Professional Certificate, 06/01/26
- Bookkeeping, Intuit Academy, 06/01/26
Awards
Rockstar Award, Received multiple nominations from fellow co-workers, earning an award that recognized dedication, consistent volunteerism, and going above and beyond to get the job done., 07/01/21
Languages
English
Timeline
Kitchen/store lead
Serenity Grounds LLC
02.2024 - Current
Shipper/gatherer
Serenity Grounds LLC
02.2023 - 02.2024
Overnight Stock Associate
Dunkin'
05.2022 - 08.2022
Shift Leader
Dunkin'
05.2021 - 12.2022
High School diploma -
Ohio Virtual Academy