BOBBY BISANAR
Grove
Summary
Dedicated and results-driven professional committed to achieving organizational goals through hard work and perseverance. Known for taking initiative, prioritizing tasks effectively, and developing innovative solutions to complex challenges. Proactive and eager to contribute skills and expertise to drive success within a dynamic team environment.
Overview
6
6
years of professional experience
Work History
Deli Kitchen Lead
Harps Foods
Jay, OK
11.2024 - Current
- Directed and trained kitchen personnel to ensure strict adherence to food safety regulations and quality benchmarks.
- Organized and managed daily food preparation schedules to support kitchen productivity.
- Instructed new staff on essential cooking methods and proficient use of kitchen tools to enhance culinary skills and operational efficiency.
- Implemented inventory control measures, reducing waste and ensuring ingredient availability.
- Conducted regular quality checks on food products, maintaining high standards of presentation.
- Developed training programs for kitchen staff, fostering collaboration and driving improvements in team performance.
- Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
- Increased employee productivity by providing ongoing training and performance feedback for kitchen staff members.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Maintained composure and work quality while under stress.
Patient Access Coordinator
Integris Miami Hospital
Miami, OK
02.2024 - 06.2024
- Developed understanding of EMTALA, HIPAA, and other hospital regulations
- Contributed to a positive work environment by providing support and assistance to colleagues during peak periods or staff shortages.
- Ensured compliance with regulatory requirements by maintaining accurate records of all financial transactions related to patient accounts.
- Coordinated with patients to obtain essential signatures for medical records and consent forms.
- 2. Coordinated on-call employee notifications to ensure timely response to operational needs.
- Collaborated with medical staff to resolve patient access issues swiftly and effectively.
- Processed copayments and deposits to ensure accurate financial transactions.
- Managed multi-line phone system operations to ensure efficient communication flow.
- Coordinated patient registration processes to ensure timely and accurate data entry.
- Managed insurance verification to enhance patient access and reduce delays in service.
Insurance Coordinator
Grand Lake Dental
Grove, OK
03.2021 - 06.2022
- Verified insurance benefits for patients to confirm coverage for essential treatments.
- Collaborated with dental staff to streamline insurance claim submissions, improving efficiency of operations.
- Submitted insurance claims with relevant patient and provider details, as well as accurate dental codes.
- Obtained pre-authorizations for medical procedures from insurance providers and pre-certifications for major surgical procedures performed
- Conducted detailed investigations on overdue claims, identifying root causes and facilitating prompt action.
Food and Beverage Attendant
Buffalo Run Casino & Resort
Miami, OK
08.2020 - 03.2021
- Ensured sanitary and proper cooking, handling, and storage of prepared foods
- Provided exceptional customer service to enhance guest satisfaction and foster repeat business.
- Delivered food and beverage orders promptly while ensuring compliance with health and safety regulations.
- Collaborated with kitchen staff to maintain efficient service flow during peak hours.
- Resolved guest inquiries and concerns professionally, enhancing overall guest experience.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Ensured sanitary cooking, handling, and storage of prepared foods to promote food safety
- Maintained clean and orderly appearance throughout kitchen and dining area
- Arranged merchandise on displays for optimal visibility with merchandise
Education
B.S. - Organizational Leadership
Cameron University
Lawton, OK12-2023
A.S. - Business Administration
Northeastern Oklahoma A&M College
Miami, OK12-2021
Skills
- Stock Management
- Point of Sale Management
- Training development
- Policy Implementation
- Policy enforcement
- Cost control
- Organizational Development
- Attention to detail
- Critical Thinking
- Team collaboration and leadership
- Adaptability
- Initiative
Timeline
Deli Kitchen Lead
Harps Foods
11.2024 - Current
Patient Access Coordinator
Integris Miami Hospital
02.2024 - 06.2024
Insurance Coordinator
Grand Lake Dental
03.2021 - 06.2022
Food and Beverage Attendant
Buffalo Run Casino & Resort
08.2020 - 03.2021
A.S. - Business Administration
Northeastern Oklahoma A&M College
B.S. - Organizational Leadership
Cameron University
RELEVANT COURSEWORK
- Leading and Managing - ORGL 4333 Jan 2023 - May 2023
- Survey of Fiscal Management - ORGL 3443 Jan 2023 - May 2023
- Foundations of Organizational Leadership - ORGL 3113 Aug 2022 - Dec 2022
- Markets and Stakeholders - 4443