Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Regina Banks

Summary

Driven Legal Assistant with strong communication, organizational and prioritization skills. Skilled at multitasking, time management and problem-solving skills. Organized and dependable candidate successful at managing priorities with a positive attitude. Ready for a position that offers professional challenges utilizing interpersonal skills, growth and excellent team work.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Legal Assistant

The Baskin Law Group
01.2023 - Current
  • Operate CLIO grow software to create client documents.
  • Communicate with insurance adjusters and firms to gather claim information.
  • Provide valuable support to Attorney and Senior Paralegal assisting with preparing, revising, proofing and finalizing pleadings, briefs, memos and other legal documents.
  • Assist with creating and drafting interrogatories and discovery requests.
  • Assist with trial preparation for hearings, including compiling and organizing of exhibits.
  • Managed and maintained office operations ensuring efficiency and compliance while overseeing staff.
  • Draft persuasive demand summaries contributing to successful negotiations and settlements.
  • Perform background investigations on defendants.
  • Track billing costs and other forms of expenses for clients.
  • Obtain account balances and information for reductions.
  • Communicate efficiently with clients via phone to provide updates and schedule appointments for litigation purposes.

Personal Injury Discharge Coordinator

ELM Management Services
08.2021 - 01.2023
  • Operated ECW (e-clinical software) to perform monitor and track patient information.
  • Secured and managed medical and legal documents ensuring the privacy of patient's personal information.
  • Monitored accounts receivable aging reports.
  • Managed heavy volumes of email and phone calls.
  • Communicated with attorneys and other legal staff for updates to settle accounts.
  • Worked with clinical and non-clinical team members to obtain the release of medical records and bills to discharge patients accordingly.

Case Manager

The Mabra Firm, LLC
09.2016 - 07.2021
  • Operated Needles software to perform, track, monitor, prepare and edit legal documents.
  • Performed administrative tasks consisting of client intake, monitoring and documenting ongoing cases, and maintaining paper files.
  • Ensured compliance with confidentiality for the retrieval of medical records and bills.
  • Supported attorneys and other staff members providing consistent updates.
  • Prepared demand summaries for negotiations and settlement.
  • Communicated with clients, firms, insurance adjusters, funding companies, collection agencies, providers and subrogation departments.

Legal Assistant

Randy Scott Slater P.C.
01.2016 - 09.2016
  • Draft legal correspondence and maintained confidentiality of attorney-client relationships.
  • Efficiently created, documented and managed electronic and paper files.
  • Communicated with insurance companies, firms and clients via phone, email, and mail.
  • Ensured timely completion of administrative tasks and assisted with obtaining balances for subrogation liens.

Paralegal Assistant

Pearson & Fleming-Allen Law Firm
05.2014 - 12.2014


  • Operated system ZOHO to enter required data to organize case records and documents.
  • Assisted attorneys in reviewing and sorting documents for discovery purposes.
  • Managed the second chance defendant program and enhanced client satisfaction.
  • Maintained confidentiality while handling sensitive client information according to established ethical guidelines.
  • Facilitated effective communication between parties.
  • Ensured timely completion of tasks and attention to detail.

Education

Associate Degree Paralegal Studies -

Atlanta Technical College
Atlanta, GA
05.2015

Skills

  • Detailed Oriented
  • Effective Multitasking
  • Fast Learner
  • Critical Thinking
  • File Organization
  • Administrative Support
  • Document Preparation
  • Notary Public
  • Office Management
  • Exceptional telephone etiquette
  • Case Management
  • Litigation Support

Certification

Registered Notary Public

Timeline

Legal Assistant

The Baskin Law Group
01.2023 - Current

Personal Injury Discharge Coordinator

ELM Management Services
08.2021 - 01.2023

Case Manager

The Mabra Firm, LLC
09.2016 - 07.2021

Legal Assistant

Randy Scott Slater P.C.
01.2016 - 09.2016

Paralegal Assistant

Pearson & Fleming-Allen Law Firm
05.2014 - 12.2014

Associate Degree Paralegal Studies -

Atlanta Technical College

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Regina Banks