Summary
Overview
Work History
Education
Skills
Timeline
Generic

Regina Boling

Fresno,CA

Summary

I'm a dependable associate, with over 20 years of experience in retail. Enjoy helping people, fast on register, but friendly. Don't like to miss work or be late,.Great at customer service in person and over the phone. A team player. Have done display to increasing sales. Focused on customer service with strong understanding of retail operations. Offering extensive experience in high-volume settings. Highly service-minded and professional with customers and employees alike. Security-conscious and customer-focused with top-notch teamwork and interpersonal communication skills. Kept cash drawers accurate and secure with smooth payment processing and maximized loss prevention methods.

Overview

12
12
years of professional experience

Work History

In Home Care

Jeremy Hayes
Fresno, CA
02.2021 - Current
  • Help with domestic chores. Giving medications , shopping, performed driving to doctor appointments.

Assistant Manager

Dollar General Market
Clovis, CA
10.2019 - 06.2022
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Ran freight team of 6, ordering product.

Opening Cashier/cook

Lemoore Mobil Gas
Lemoore, CA
06.2014 - 09.2018
  • * Operated all kitchen equipment safely to avoid injuries.
  • *I opened store 5 day week and worked by self.
  • *Took care of customers needs any where from food to gas.
  • *Receive freight, checking it in and wrote check to pay for product and put product out.
  • * Service with smile.

Lead Sales Associate

Fallas Discount Stores
Sparks, NV
07.2012 - 11.2013
  • Trained, coached and mentored new sales associates for maximum performance.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Did mark down, re-stocking, and repriced.
  • Ran register use to high volume.
  • Customer returns or exchanges.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Processed accurate credit, debit, check and cash sales transactions.

Sales Associate

Dillards Department Store
Washington, UT
08.2008 - 02.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Processed product returns and assisted customers with other selections.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Grew sales and boosted profits 19%, applying proactive management strategies and enhancing sales training.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.

Education

GED -

Dixie High School
St. George, UT
06.1994

Skills

  • POS systems
  • Accurate cash-handling
  • Customer care
  • Order processing
  • Fast learner
  • Love challenges
  • Meeting customer needs and want
  • Worked freight and ran freight team
  • Would pick on-line orders and get ready for pick up

Timeline

In Home Care

Jeremy Hayes
02.2021 - Current

Assistant Manager

Dollar General Market
10.2019 - 06.2022

Opening Cashier/cook

Lemoore Mobil Gas
06.2014 - 09.2018

Lead Sales Associate

Fallas Discount Stores
07.2012 - 11.2013

Sales Associate

Dillards Department Store
08.2008 - 02.2011

GED -

Dixie High School

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Regina Boling