Regina Bonier
Houston,USA
Summary
Licensed Child Care Administrator (LCCA) with 38 years of experience in residential operations and child welfare. Expertise in Texas Minimum Standards (Chapter 748) and regulatory compliance. Led clinical documentation oversight and staff supervision to enhance operational risk management. Transitioning into a Regulatory/Inspector role with the State of Texas to uphold safety and accountability standards in residential care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
LCCA
Royal Oaks RTC
Houston, Texas
12.2025 - Current
- Led multi-disciplinary teams to improve operations and care delivery in residential treatment center (RTC).
- Regulatory Compliance: Ensured adherence to Title 26, Part 1, Chapter 748 and Health and Human Services regulations, maintaining high compliance standards.
- Reviewed clinical documentation (Progress Notes, Service Plans) to ensure compliance with state readiness standards.
- Conducted neutral, evidence-based audits of case files, personnel records, and facility safety.
- Conflict De-escalation: exceptional ability to maintain professional diplomacy in high pressure, high stakes environment.
Case Manager Supervisor
The One Discovery RTC
Houston, Texas
11.2024 - 12.2025
- Delivered comprehensive case management services, ensuring families received necessary support through intake, assessment, crisis intervention, advocacy, referral, and monitoring.
- Developed individualized care plans based on client goals and preferences.
- Monitored client progress, ensuring alignment with treatment plans and achievement of individual goals.
- Facilitated communication between clients and service providers, improving clarity and coordination of support services.
- Advocated for clients' rights, ensuring access to essential resources and services.
- Maintained accurate case documentation in compliance with organizational policies.
Compliance Manager
IDMR
Houston, Texas
11.2016 - 11.2024
- Conducted regular audits to identify and address compliance risks, enhancing overall compliance posture.
- Ensured adherence to regulations and internal policies across all departments, fostering a culture of compliance.
- Reviewed and updated compliance documentation to align with regulatory changes, ensuring ongoing adherence.
- Developed systems to track and monitor compliance with regulatory requirements and internal policies.
- Assisted in investigations of compliance violations, recommending corrective actions that strengthened risk management efforts.
Education
Master of Science - Human Services
Capella University
Minneapolis, MN09-2019
Bachelor of Science - Psychology
University of Phoenix
Tempe, AZ05-2015
Skills
- Regulatory compliance
- Regulatory oversight
- Regulatory analysis
- Quality assurance
- Patient advocacy
- Training development
- Team leadership
- Attention to detail
- Conflict resolution
Certification
Licensed Child Care Administrator (LCCA), C15854, 01/16/26
Timeline
LCCA
Royal Oaks RTC
12.2025 - Current
Case Manager Supervisor
The One Discovery RTC
11.2024 - 12.2025
Compliance Manager
IDMR
11.2016 - 11.2024
Master of Science - Human Services
Capella University
Bachelor of Science - Psychology
University of Phoenix