Regina Brandt
Broken Arrow,OK
Summary
I have a 10 year background in Program Management by day, and have been a part-time bartender for more than 4 years. I have worked in bar and restaurant settings, as well as private events.
I am punctual and professional with exceptional customer service and problem resolution skills. I am successful in delivering quality service in fast-paced environments with high-volumes of patrons. I have a good extensive knowledge of wines and spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
4
4
years of professional experience
Work History
Bartender
Art Of LuLu Lounge
Hanover, MD
07.2018 - 07.2021
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reduced inventory losses by managing beverage inventory with
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Designed special drink and cocktail offerings on monthly basis as part of lounge specials.
- Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Bartender Trainee and Cashier
Cask & Grain Kitchen
Baltimore, MD
02.2017 - 05.2018
- Prepared garnishes by evenly slicing and pitting fruits.
- Trained on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted cashiers with processing customer payments and documenting orders.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
Master of Science - Health And Wellness
Nebraska Methodist College of Nursing And Allied Health
Omaha, NE05.2019
Bachelor of Science - Healthcare Administration
University of Phoenix
Tempe, AZ06.2010
Timeline
Bartender
Art Of LuLu Lounge
07.2018 - 07.2021
Bartender Trainee and Cashier
Cask & Grain Kitchen
02.2017 - 05.2018
Master of Science - Health And Wellness
Nebraska Methodist College of Nursing And Allied Health
Bachelor of Science - Healthcare Administration
University of Phoenix
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