Regina Brzak
Honolulu,HI
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, provides excellent office management and administrative support. Knowledgeable in business processes and customer service best practices. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
14
14
years of professional experience
Work History
Coordinator
American Cancer Society Hope Lodge
11.2022 - Current
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Set priorities and problem-solved workflow issues to maintain rapport with clients and managers.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Handled incoming and outgoing shipping and receiving activities.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Center Operations Specialist
United Service Organizations, USO
03.2021 - 11.2022
- Collected, arranged, and input information from various sources to compile center operations, using computer programs FORMULA and Salesforce.
- Provided information for consolidated operational and statistical reports as requested.
- Identified company objectives by analyzing feedback, observing consumers and collecting surveys.
- Assists with program and operations communications and brand awareness through different social media platforms.
- Encouraged and promoted ideas aligned to organizational needs and benefits.
- Supervises volunteers for program activities including recruitment, scheduling, oversight, training, development, and recognition.
- Employs knowledge of computer programs Salesforce, FORMULA, Eventbrite, Canva, Airtable, USO Volunteer Management System, and social media platforms.
Assistant Buyer
Ranger Joes
11.2018 - 02.2019
- Established relationships with vendors to support access to latest product information and pricing.
- Processed purchase orders and invoices in accordance with company procedures.
- Reviewed purchasing trends and forecast demand for inventory planning and replenishment.
- Monitored incoming orders and tracked progress to meet deadlines.
- Maintained complete documentation and records of all purchasing activities.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Managed and maintained purchase orders and invoices.
- Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
Family Readiness Support Assistant
United States Army
08.2009 - 05.2015
- Assisted in conducting needs assessments to identify key areas of service needs.
- Developed and maintained relationships with community organizations and agencies.
- Facilitated outreach activities to build community awareness.
- Facilitated communication between clients and other service providers.
- Developed and maintained accurate records of programs and services.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
- Maintained organization social media accounts.
Education
Masters in Public Administration - Public Administration
American Military University
Charles Town, WV09.2025
Bachelor of Health Science - Public Health
Purdue University Global
Indianapolis, IN01.2022
Skills
- Microsoft Office Proficiency
- Event Coordination
- Work Planning and Prioritization
- Critical Thinking
- Correspondence and Reports
- Judgment and Decision-Making
- Autonomous and Self-Directed
- Verbal and Written Communication
- Meticulous Attention to Detail
Timeline
Coordinator
American Cancer Society Hope Lodge
11.2022 - Current
Center Operations Specialist
United Service Organizations, USO
03.2021 - 11.2022
Assistant Buyer
Ranger Joes
11.2018 - 02.2019
Family Readiness Support Assistant
United States Army
08.2009 - 05.2015
Masters in Public Administration - Public Administration
American Military University
Bachelor of Health Science - Public Health
Purdue University Global
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