Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Regina Crome

Gahanna,OH

Summary

Talented Director with excellent marketing, customer service and facility oversight skills coupled with more than 15 years of experience. Highly effective and comfortable working with people at all organizational levels.

Overview

7
7
years of professional experience

Work History

Director of Nursng

Echo Manner
Columbus, Ohio
03.2018 - 01.2020
  • Hired and directed teams to achieve daily and long-term operations and business goals.
  • Worked closely with organizational leadership and board of directors to strategically affect operational direction.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Monitored office workflow and administrative processes to keep operations running smoothly.

Director of Nursing

Whithall Skilled Facility
Whitehall, Ohio
11.2017 - 03.2018
  • Collaborated with staff, management and external groups to coordinate patient care.
  • Performed rounds to observe care and interview staff, residents and families.
  • Established new policies and updated existing policies to improve standard of care for patients.
  • Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.

Nursing Manager

Whetstone Rehabilitation Center
Columbus, Ohio
04.2015 - 11.2017
  • Supervised, directed and motivated high-quality performance from nursing staff.
  • Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .

Nurse Unit Manager

Cleveland Clinic South Pointe Hospital
Cleveland, Ohio
09.2012 - 03.2015
  • Supervised, directed and motivated high-quality performance from nursing staff.
  • Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .
  • Promoted professional development opportunities to encourage nurses to pursue continuous training.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.

Education

Bachelor of Science - Nursing Science

Ohio University
Athens, OH

Associate of Arts - Nursing

Cuyahoga Community College
Cleveland, OH
07.1984

Associate of Arts - Nursing

Cuyahoga Community College
Cleveland, OH
06.1983

Skills

  • Production Standards Conformance
  • News Stories Writing
  • Non-Broadcast Programming
  • Charismatic Leader
  • Education Programming
  • People Management
  • Production Process Coordination
  • Regulatory and Legal Compliance
  • External and Public Relations

Accomplishments

  • Documented and resolved in decrease resident returning to hospital within 30 to 90 days of admission which led to improve nursing care.
  • Resolved product issue through consumer testing.
  • Collaborated with team of in the dev5 interdisciplinary team member development of a wound team. Decreasing all inhouse wound to 3 inhouse wounds, with a building census of 97

Additional Information

2015- I lead the nursing team at Cleveland Clinic as a nurse manager. Our team was the first to win a platinum award. Our team won the award for discharges and customer service.

2018- While working at Echo Manor, I won an award for best boss in Columbus for the month of August

Timeline

Director of Nursng

Echo Manner
03.2018 - 01.2020

Director of Nursing

Whithall Skilled Facility
11.2017 - 03.2018

Nursing Manager

Whetstone Rehabilitation Center
04.2015 - 11.2017

Nurse Unit Manager

Cleveland Clinic South Pointe Hospital
09.2012 - 03.2015

Bachelor of Science - Nursing Science

Ohio University

Associate of Arts - Nursing

Cuyahoga Community College

Associate of Arts - Nursing

Cuyahoga Community College

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Regina Crome