Regina Dalton
Mesa,AZ
Summary
Dynamic Practice Assistant at Midwestern University Dental Institute, adept at enhancing patient care through effective scheduling and meticulous document management. Proven expertise in infection control and patient education, ensuring safety and comfort during procedures. Recognized for exceptional organizational skills and commitment to quality, fostering a collaborative and efficient office environment.
Compassionate professional with background in dental support services, known for high productivity and efficient task completion. Possess specialized skills in patient care coordination, dental procedure preparation, and infection control protocols. Excel at communication, empathy, and teamwork, ensuring positive patient experiences and smooth clinic operations.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Conscientious professional in healthcare support, known for high productivity and efficiency in task completion. Specialize in sterilization techniques, equipment maintenance, and inventory management with keen attention to safety protocols. Excel through strong organizational skills, ability to prioritize tasks effectively, and excellent communication with team members.
Overview
15
15
years of professional experience
Work History
Practice Assistant
Midwestern University Dental Institute
Glendale, AZ
08.2010 - Current
- Company Overview: Glendale, AZ
- Organized documents to manage paper and electronic filing systems of clients
- Handled office scheduling and made notes for deadlines, motions, and other important dates
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties
- Sterilized rooms and prepped equipment and instruments for many procedures daily
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies
- Explained treatment procedures and instructed patients on home care guidelines
- Documented patient dental health information, medical history, and vital signs for future reference
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads
- Took dental images following strict patient protection rules, applying lead aprons
- Monitored patient comfort and safety during dental procedures
- Prepared and sterilized instruments and materials for use by dentists
- Prepared patient X-rays and images for review by dentist
- Scheduled and confirmed patient appointments
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse
- Glendale, AZ
- Microsoft Office
- Adaptable and Flexible
- Medical Records Verification
- Equipment Troubleshooting and Maintenance
- Customer Care
- Staff Training
- Enforce Policies
- Inquiry Requests
- Telephone Etiquette
- Workflow Processes
- Infection Control Procedures
- Entering Patient Data
- Calendar and Appointment Management
- Calendar Software
- Dental Procedures
- HIPAA Guidelines
- Patient Relations
- Office Support
- Coronal Polishing
- Appointment Scheduling
- Universal Precautions
- CPR Certified
Education
Dental Assistant Certification - Dental Hygiene
Apollo College
Glendale, AZ01-2000
Skills
- Quality Control
- Sterilization of instruments and operating equipment
- Proper Waste Disposal
- Risk Management
- Project Organization
- Clerical Support
- Cross-Functional Communication
- Scheduling
- Client Service and Support
- Client Relations
- Correspondence
- Office Administration
- Route Messages
- Schedule Patients
- CPR Certified
- Microsoft Office
- Adaptable and Flexible
- Medical Records Verification
- Equipment Troubleshooting and Maintenance
- Customer Care
- Staff Training
- Enforce Policies
- Telephone Etiquette
- Infection Control Procedures
- Entering Patient Data
- Dental Procedures
- HIPAA Guidelines
- Patient Relations
- Coronal Polishing
- Appointment Scheduling
- Universal Precautions
- Self motivation
- Interpersonal communication
- Fast learner
- File organization
- Customer service
- Data entry
- Equipment maintenance
- Patient education
- Infection control
- Chair-side assistance
- Workflow optimization
- Attention to detail
- Effective communication
- Document organization
- File management
- Proficient in MS office
- Administrative support
- Manage schedules
- Interpersonal skills
- Problem-solving aptitude
- Quality control
- Workload management
- Organizational skills
- Office management
Timeline
Practice Assistant
Midwestern University Dental Institute
08.2010 - Current
Dental Assistant Certification - Dental Hygiene
Apollo College