JAZLYN MATA
Redlands,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Team Member
DELI ON THE CORNER
02.2021 - 03.2023
- Provided exceptional service to high volume of daily customers
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Explained menu options to guests, offered suggestions and took orders for food and beverages
- Trained new employees to perform duties
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
AVID Student Member
REDLANDS SENIOR HIGH SCHOOL
08.2016 - 02.2020
- Followed directions from supervisors and completed tasks within appropriate timeframe
- Offered support and assistance to community members
- Greeted guests and offered assistance in finding specific departments or personnel
- Established and maintained relationships with fellow volunteers and organizational stakeholders
- Resolved complaints or issues using strong customer service and engagement skills
- Cultivated relationships and maintained regular communication with nonprofit agencies, schools, and social service agencies to solicit community needs
- Maintained accurate records and documented client data in company databases
- Gathered opinions and support from grassroots supporters to solidify group position.
Education
ASSOCIATE OF SCIENCE - PRE-NURSING
San Bernardino Valley College
San Bernardino, CA05.2024
HIGH SCHOOL DIPLOMA -
Redlands Senior High School
Redlands, CA06.2020
Skills
- Positive Attitude
- MS Office
- Attention to Detail
- Team Support
- Team Development
- Medical terminology knowledge
- HIPAA
- Communication abilities
- Time management abilities
- Ethical awareness
- Blood collection techniques
- Anatomy knowledge
- Physiology Understanding
Certification
Phlebotomist certification in progress
NHA certified
Timeline
Restaurant Team Member
DELI ON THE CORNER
02.2021 - 03.2023
AVID Student Member
REDLANDS SENIOR HIGH SCHOOL
08.2016 - 02.2020
ASSOCIATE OF SCIENCE - PRE-NURSING
San Bernardino Valley College
HIGH SCHOOL DIPLOMA -
Redlands Senior High School