Regina Dougherty
Philadelphia,PA
Summary
Compassionate and results-oriented Licensed Practical Nurse (LPN) Case Manager with 20 + years of experience in healthcare, nursing leadership, and case management. Proven expertise in supervising nursing teams, ensuring regulatory compliance, managing patient care, and coordinating medical services across diverse populations. Skilled in medication administration, patient education, and medical chart auditing. Known for improving patient outcomes and ensuring compliance with state and healthcare protocols. Adept at fostering strong relationships with healthcare professionals, patients, and their families.
Overview
5
5
years of professional experience
1
1
Certification
Work History
LPN Nursing Supervisor
Community Options, Inc
Philadelphia, PA
09.2022 - Current
- Supervised a team of 10 nurses and 5 medical coordinators, implementing efficient workflow processes to achieve a 20% increase in patient care compliance.
- Drafted and implemented new protocols to reduce medication errors, resulting in a 10% decrease.
- Establish medical regulatory compliance in accordance with 6400 and 3800 state regulations by auditing medical binders quarterly resulting in 100% medical compliance pass rate across 4 regions
- Reduced turnover in medical department by creating and implementing a nursing training manual that includes, policies, protocols, Fatal Five training, new admission procedures, etc
Pre- Op Lpn- Licensed Practical Nurse
Children's Dental Surgery Center
Philadelphia, PA
02.2020 - 09.2022
- Reduced no-show and cancellation rate by confirming arrival times and obtaining proper medical history and ensuring parents have correct location resulting increased revenue
- Restocked linens and medical supplies by maintaining an organized inventory system and coordinating with suppliers ensuring 100 % availability rate and reducing supply shortages by 20%
- Improved patient flow by ensuring medical charts completed with required information prior to patient arrival
- Improved discharge times by assisting in Phase II Pacu
LPN (Licensed Practical Nurse)
WOOD SERVICES
Langhorne, PA
08.2019 - 02.2020
- Improved the quality of life for individuals with intellectual, developmental, and physical disabilities by providing health teaching to staff and family, ensuring medical appointments are completed and follow up communication with providers on effectiveness of treatments
- Reduced the number of ER visits by replacing dislodged MIC-Key and G-tubes
- Prepared and hung tube feedings
- Performed ostomy and wound care
Education
Master's of Business Administration - Healthcare Administration
Eastern University
Saint Davids, PA01.2025
Certificate in Leadership -
Community Options Leadership Academy
Philadelphia, PA05.2024
Bachelor of Science - Public Health
Capella University
Minnesota03.2023
Diploma in LPN -
Bucks County Community College
Newtown, PA06.2019
Skills
- Quality improvement
- Preventive care
- Home health care
- Vital signs monitoring
- Healthcare regulations
- Clinical supervision
- Care planning
- Nursing management
Certification
Certified Investigator, Certified Investigator via ODP
Nursinglicenses
- PN, 06/26, PA
- PN, 05/26, NJ
Assessments
Clinical judgment, Proficient, 11/20, Assessing a patient's condition and implementing the appropriate medical intervention., Proficient
Timeline
LPN Nursing Supervisor
Community Options, Inc
09.2022 - Current
Pre- Op Lpn- Licensed Practical Nurse
Children's Dental Surgery Center
02.2020 - 09.2022
LPN (Licensed Practical Nurse)
WOOD SERVICES
08.2019 - 02.2020
Certified Investigator, Certified Investigator via ODP
Master's of Business Administration - Healthcare Administration
Eastern University
Certificate in Leadership -
Community Options Leadership Academy
Bachelor of Science - Public Health
Capella University
Diploma in LPN -
Bucks County Community College
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