Regina Francis
Smyrna,DE
Summary
Seasoned Motor Coach Operator with comprehensive knowledge of bus operation, maintenance, and safety procedures. Possess strong navigation skills, exceptional customer service abilities, and adept in handling difficult situations calmly. Made significant contributions to previous employment through enhanced route efficiency and passenger satisfaction. Committed Bus Driver relays schedule and route information to keep passengers informed of changes or delays. Dedicated to safety and passenger satisfaction, illustrated through positive feedback and excellent driving record. Properly reports incidents, accidents and mechanical concerns.
Overview
20
20
years of professional experience
Work History
Motor Coach Operator
Somerset County Tranportation
Bridgewater , NJ
09.2002 - 04.2022
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Kept accurate records of mileage traveled for each trip taken in accordance with company policy.
- Collected fares and provided route updates and schedule information.
- Communicated with dispatchers regarding arrival times, delays, or other issues related to trips.
- Assisted passengers in loading wheelchairs or other mobility aids.
- Inspected coaches prior to each trip to ensure they met safety standards.
- Provided route, schedule and fare information to passengers.
- Facilitated smooth passenger loading and unloading at designated route stops.
- Advised passengers to be seated and orderly while on vehicles.
- Handled passenger emergencies or disruptions.
- Announced stops clearly to help passengers disembark at correct locations.
- Reported any maintenance issues immediately to supervisor or mechanic staff.
- Parked vehicles at loading areas to board passengers.
Education
High School Diploma -
Eastern District High School
Brooklyn, NY06-1975
Skills
- Mechanical troubleshooting
- Vehicle inspection proficiency
- Defensive driving
- Emergency response readiness
Accomplishments
I have letter from customer saying that I am very knowledgeable on time most of the time, helpful, respectful, and courteous to all people enter the
Timeline
Motor Coach Operator
Somerset County Tranportation
09.2002 - 04.2022
High School Diploma -
Eastern District High School
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