Regina Garcia

Work History

Student Services Coordinator Assistant

Amphitheater School District

Tucson, AZ

01.2024 - Current

Provided administrative support for staff members.
Scheduled meetings and appointments for department heads.
Managed incoming and outgoing mail correspondence.
Generated reports using database software programs.
Inputted data into spreadsheets for tracking purposes.
Prepared documents such as letters, memos, agendas.
Maintained an organized filing system of paper documents.
Scanned documents into digital format for storage purposes.
Assisted with filing documents and maintaining records.
Processed incoming student paperwork and uploaded for state management.

Claims Analyst

Centene Corporation

Remote, OH

02.2022 - 01.2024

Processes medical claims by verifying and updating information regarding submitted claims and reviewing the work procedure required to determine reimbursement.
Compile and analyze statistical data.
Assessed medical records for coverage eligibility and benefit accuracy.
Conducted investigations to gather evidence in support of claims resolution.
Prepared detailed reports on claim status, payment history, and other relevant information.
Maintained accurate records of all claim activities in accordance with company policies.
Reviewed appeals filed by claimants who were dissatisfied with initial decisions made concerning their cases.
Participated in meetings with internal departments or external vendors as necessary to discuss disputed claims or other related matters.
Followed all company procedures to keep data confidential.
Input claim information and payments into company database.

Food Service Attendant

Amphitheater School District

Tucson, AZ

09.2013 - 02.2022

Mentored and trained new team members, helping to build confidence and demonstrate proper ways to complete job tasks.
Followed all procedures regarding food safety to properly handle and preserve food.
Assembled and served meals according to specific school district requirements.
Reduced food waste by overseeing and planning ingredients, anticipated the number of children and popularity of items.
Created food displays according to established standards and replaced dated products with fresh food.
Maintained presence throughout meals to assist Children.
Performed cleaning duties such as dishwashing with industrial machinery, adhered to correct chemical use supervised by Pima County Health Department.
Made sure children were eating a well balanced meal by providing healthy nutritional food choices.
Handled cash transactions for children, staff and parents eating in the lunch room as well as operating the cash register and computer program designed by the district.

Cashier

Target

Oro Valley , AZ

May2013 - Sep2013

Operated cash register, collected payments and provided accurate change.
Processed all sales transactions promptly to prevent long customer wait times.
Assisted customers with account updates, new service additions and promotional offers.
Answered customer quests, provided store information and escorted to desired store areas.
Wrapped items and bagged purchases properly to prevent merchandise breakage.

Data Entry Clerk

Southern Arizona Mental Health Corporation

Tucson, AZ

Jan2005 - Apr2006

Verified and logged patient information for billing purposes.
Reviewed and updated account information in company computer system.
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.

Switchboard Operator

Health South Rehabilitation Institute of Tucson

Tucson, AZ

Jan2003 - Jan2005

Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
Answered a 10+ line switchboard telephone system and routed calls to appropriate stations, departments and patient rooms.
Delivered mail to different departments And staff mailboxes.
Sorted, weighed and placed postage on all outgoing mail. Placed mail in appropriate bins for mail carrier pickups.
Received incoming payments from patients and added the total amounts daily for billing department.

Checkout Clerk

Carondelet Medical Group

Tucson, AZ

Nov2002 - Jan2003

Operated cash register and credit card machine, collected co-payments for medical services and provided accurate change.
Totaled all payments daily by batching and generating reports for billing department.
Scheduled and canceled appointments for patients via phone and in person.
Reviewed account information to confirm patient and insurance information was accurate and complete.
Added modifiers as appropriate, coded diagnoses and verified diagnoses using ICD-9 codes on patient billing invoices.
Communicated with healthcare personnel, including practitioners to promote accuracy.
Scanned medical records into computer system for Medical records department.

Summary

Overview

Work History

Student Services Coordinator Assistant

Claims Analyst

Food Service Attendant

Cashier

Data Entry Clerk

Switchboard Operator

Checkout Clerk

Education

High School Diploma -

Associate of Arts -

Skills

Timeline

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