Regina Lawson
New York,NY
Summary
Data-driven Real Estate Operations Professional with 13+ years of experience supporting complex transactions, lease administration, compliance oversight, and financial reporting. Proven ability to manage high-volume portfolios, streamline processes, and deliver accurate, deadline-driven documentation within standardized procedures. Adept at tracking lease activity, supporting transaction execution, coordinating cross-functional stakeholders, and contributing to quality assurance programs. Brings strong analytical skills, customer-focused communication, and a commitment to operational excellence aligned with CBRE RISE values.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Closing Agent / Lease Renewal Administrator
Allied Partners
New York, NY
01.2019 - Current
- Manage and monitor high-volume lease renewal and closing activities across 1,540 units, ensuring accurate tracking of terminations, renewals, rent commencements, and rent increases.
- Generate monthly analytics and reports to support transaction progress visibility and operational decision-making.
- Track lease information, financial data, and property-related documentation with precision and compliance oversight.
- Support local transaction implementation by coordinating with stakeholders, preparing documentation, and facilitating timely process execution.
- Lead the closeout process for completed transactions, ensuring clean hand-off to lease administration and records teams.
- Provide transactional financial breakdowns, validating charges, credits, and cost components to support leadership review.
- Participate in negotiation and administration tasks by reviewing terms, identifying discrepancies, and escalating risks.
- Administer quality assurance checks, internal surveys, and KPI scorecards to strengthen service delivery and client satisfaction.
- Apply standardized procedures while identifying areas to streamline workflows and improve reporting accuracy.
- Exchange clear, concise information with internal teams, asking clarifying questions to ensure alignment and understanding.
Rental Office Manager
Blake Realty & Management Company, Inc.
Bronx, NY
11.2013 - 01.2019
- Oversaw leasing operations across 5 residential buildings, maintaining accurate rental records, renewals, and property data.
- Audited lease files, rental agreements, and financial documents to maintain compliance and reduce risk.
- Monitored rental activity trends, unit turnover, tenant satisfaction, and operational KPIs.
- Strengthened tenant engagement through communication tools that enhanced transparency and service efficiency.
Assistant Property Manager
New Bedford Management Corporation
New York, NY
03.2013 - 11.2013
- Supported lease administration and transaction-related reporting for 10 multifamily buildings.
- Coordinated capital expenditure tracking and vendor performance to deliver projects on budget.
- Analyzed financial KPIs for a $22M budget, contributing insights that aligned with performance targets.
- Standardized company procedures and cross-team workflows to enhance operational consistency.
Administrative Assistant
New Bedford Management Corporation
New York, NY
07.2011 - 03.2013
- Maintained property files, lease records, and reporting for a 326-unit cooperative.
- Prepared financial and operational reports for management and stakeholder meetings.
- Executed process improvements and staff training that boosted administrative efficiency.
Education
Bachelor of Science - Paralegal Studies
New York City College of Technology
Brooklyn, NYBachelor of Science - Business Administration
SUNY College at Old Westbury
Long Island, NYSkills
- Microsoft Excel, PowerPoint, SharePoint
- Google Workspace
- Yardi
- MRI
- MDS
- Domicile
- DocuSign
- ReadySign
- BuildingLink
- ACRIS
- Kofax
- Zoom
- Teams
- Tenant Alert
Certification
- Real Estate Salesperson, New York
- Notary Public, New York
CORE COMPETENCIES
- Lease Administration & Transaction Support
- Financial & Transactional Reporting
- Contract Lifecycle Oversight
- Real Estate Data Tracking & Analytics
- Closeout Coordination & Documentation
- Compliance Review & Risk Mitigation
- KPI Monitoring & Scorecard Maintenance
- Customer Satisfaction & Stakeholder Engagement
- Process Optimization & SOP Development
- Tech-Forward Operational Efficiency
Timeline
Closing Agent / Lease Renewal Administrator
Allied Partners
01.2019 - Current
Rental Office Manager
Blake Realty & Management Company, Inc.
11.2013 - 01.2019
Assistant Property Manager
New Bedford Management Corporation
03.2013 - 11.2013
Administrative Assistant
New Bedford Management Corporation
07.2011 - 03.2013
Bachelor of Science - Paralegal Studies
New York City College of Technology
Bachelor of Science - Business Administration
SUNY College at Old Westbury