Regina Levy
Charlotte,NC
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with more than 10 years of experience working in busy automated environments.
Overview
14
14
years of professional experience
Work History
Package Handler
Federal Express Ground
Charlotte, NC
05.2022 - Current
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Followed safety regulations to maintain safe work environment.
- Exceeded performance expectations during peak seasons.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Maintained clean, orderly work environment free of hazards.
Planner/ Dispatcher
Quantum Aviation Services
Charlotte, NC
08.2018 - 06.2023
- Closely monitored dispatched drivers.
- Maintained updated and detailed records of drivers in physical and electronic database.
- Planned, organized, and managed work of drivers to accomplish consistent work within organizational standards.
- Maintained proper records and documentation.
- Communicated with drivers to coordinate timely delivery of the mail
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Tracked delivery progress to identify possible delays and provide real-time updates to drivers.
- Received new orders, prepared documentation, and assigned personnel.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
Package Handler
Federal Express
Pineville, NC
04.2010 - 07.2018
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Assembled, sealed, and loaded packages into correct trucks.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Followed safety regulations to maintain safe work environment.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
- Proved successful working within tight deadlines and a fast-paced environment.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used handheld scanners.
- Helped train new employees in safe practices and warehouse procedures.
- Maintained clean, orderly work environment free of hazards.
Processing Specialist/ Certified Trainer
First Data
Charlotte, NC
- Supported continuous improvement initiatives by proactively identifying areas for process enhancements and recommending changes.
- Worked to meet or exceed targets.
- Managed multiple priorities effectively, ensuring all tasks were completed accurately within established deadlines.
- Exhibited strong attention to detail when reviewing documents, consistently catching errors before they reached clients or external partners.
- Maintained strict adherence to compliance regulations, ensuring accurate processing of sensitive information.
- Participated in regular departmental meetings, contributing valuable insights towards improving team performance.
- Sorted and processed incoming remittance payments.
Education
Business Management
Delgado Community College
New Orleans, LA05.1991
High School Diploma - Basics
John F Kennedy
New Orleans, LA05.1984
Skills
- Problem Solving
- Multitasking
- Performance Metrics
- Continuous Improvement
- Training and Development
- Process Improvement
- Organizational Skills
- Time Management
- Customer Service
- Attention to Detail
- Production
- Data Entry
- Document Scanning
Timeline
Package Handler
Federal Express Ground
05.2022 - Current
Planner/ Dispatcher
Quantum Aviation Services
08.2018 - 06.2023
Package Handler
Federal Express
04.2010 - 07.2018
Processing Specialist/ Certified Trainer
First Data
Business Management
Delgado Community College
High School Diploma - Basics
John F Kennedy