Regina Marquez
Round Rock,TX
Summary
Motivated medical assistant student with strong communication, organization, and customer service skills. Currently gaining hands on training in patient care and office procedures, Eager to support a healthcare team by providing efficient, friendly, and professional patient experiences. Working with this clinic gives me the chance to interact with patients, provide support, and learn how a clinic operates. I enjoy helping people which aligns with my interest in healthcare. My top goal is to be an outstanding MA this job will help me gain experience in scheduling, patient communication and working with healthcare staff.
Overview
2
2
years of professional experience
Work History
Team Member
Chick-fil-a
Round Rock, Texas
12.2024 - Current
- Delivered friendly and efficient service, enhancing customer experience while collaborating effectively with team in fast-paced environment.
- Prepared food items following Chick-fil-A's quality and safety standards.
- Provided excellent customer service during peak hours and busy shifts.
- Maintained cleanliness and organization of dining area and kitchen stations.
Receptionist
Clinic
Lagos de Moreno, Jalisco, mexico
06.2024 - 10.2024
- Handled incoming phone calls and directed inquiries to appropriate personnel, ensuring timely responses.
- Coordinated appointment scheduling and confirmations, improving patient flow and supporting clinic operations.
- Scheduled appointments using clinic management software efficiently.
- Resolved patient concerns and provided information about services, enhancing patient understanding and satisfaction.
- Greeted patients and visitors with a friendly demeanor.
Education
Medical Assisting -
Austin Medical Assistant Program
04-2026
High School Diploma -
Colegio De Bachilleres
Lagos De Moreno, Jalisco, Mexico07-2024
Skills
- Customer service
- HIPAA awareness
- Appointment coordination
- Communication
- Multitasking
- Teamwork
- Bilingual (Spanish/English)
- Problem solving
- Supportive
- Empathetic
- Friendly
Timeline
Team Member
Chick-fil-a
12.2024 - Current
Receptionist
Clinic
06.2024 - 10.2024
Medical Assisting -
Austin Medical Assistant Program
High School Diploma -
Colegio De Bachilleres