Regina Martin
Middleburg,USA
Summary
Dedicated credentialing and enrollment specialist with experience supporting over 350 providers across all 50 states. Proficient in CAQH and Modio Health with strong skills in primary source verification, documentation compliance, and payer communication. Thrives in remote environments and brings a background in team leadership, retail operations, and healthcare support with HIPAA compliance.
Overview
33
33
years of professional experience
Work History
Payer Enrollment Specialist
Healogics, Inc.
01.2023 - Current
- Support over 350 providers across all 50 states by maintaining accurate credentialing and enrollment documentation
- Attest and update CAQH profiles to ensure compliance with payer standards and enrollment timelines
- Utilize Modio Health to manage license expirables, certifications, and recredentialing data
- Perform primary source verification for provider locations and documentation
- Collaborate with compliance and onboarding teams to ensure seamless provider activation
- Maintain secure, HIPAA-compliant records in OnBase and resolve discrepancies with commercial payers
Network Marketing Business Owner
Self-Employed
01.2018 - 01.2025
- Built and led a successful national wellness brand through digital marketing and leadership development
- Oversaw training, social media content, customer service, and campaign launches
- Gained proficiency in multitasking, scheduling, and documentation management in a remote work setting
Full-Time Family Caregiver
Middleburg, FL
01.2018 - 01.2023
- Provided compassionate care for a family member with dementia, coordinating appointments and medications
- Developed exceptional organization, advocacy, and healthcare navigation skills
- Maintained balance between caregiving and remote professional work
Retail Leadership Roles
Winn-Dixie Stores
FL
01.1993 - 01.2018
- Progressed through multiple leadership roles over 25 years: Customer Service Manager, Bakery Manager, Inventory Control Specialist, Junior Assistant Manager, and more
- Supported high-volume operations, managed inventory, schedules, and staff training
- Honored for integrity, teamwork, and service-first leadership
- Started as a one-day-a-week bagger and was promoted repeatedly through dedication and performance
Education
High School Diploma - undefined
Skills
- CAQH Management & Attestations
- Modio Health System
- Provider Location Verification
- HIPAA Compliance
- Credentialing Documentation
- Payer Communication & Follow-up
- Remote Work Tools & Time Management
- Cross-Functional Collaboration
- Customer Service Leadership
- Team Training & Development
Timeline
Payer Enrollment Specialist
Healogics, Inc.
01.2023 - Current
Network Marketing Business Owner
Self-Employed
01.2018 - 01.2025
Full-Time Family Caregiver
01.2018 - 01.2023
Retail Leadership Roles
Winn-Dixie Stores
01.1993 - 01.2018