Regina McDonough
Potomac Falls,VA
Summary
Dynamic program coordination professional with a proven track record of managing and executing programs across diverse sectors. Recognized for exceptional team collaboration and adept problem-solving abilities, consistently delivering results in high-pressure environments. Extensive customer service experience enhances adaptability to evolving needs, while meticulous attention to detail ensures quality outcomes. Outstanding communication skills complement a natural talent for fostering collaborative relationships, driving team success and client satisfaction.
Overview
26
26
years of professional experience
Work History
Visual Stylist
Neiman Marcus
2025.03 - Current
- Curated visual displays to enhance customer engagement and drive sales.
- Collaborated with merchandising teams to align product presentation with seasonal trends.
- Designed impactful window displays to attract foot traffic and elevate brand image.
- Developed cohesive styling concepts that reflected current fashion trends and customer preferences.
- Collaborated with store management to develop seasonal visual themes, resulting in a cohesive and engaging shopping experience.
- Developed strong working relationships with vendors, coordinating product placement and promotional materials effectively.
- Coordinated with construction teams during store renovations, maintaining visual standards throughout transitions periods.
- Proposed new ideas and concepts to enhance merchandise displays.
Field Visual Merchandiser
Juliska
2023.02 - Current
- Achieved consistent store performance through bi-weekly visits in DC metro area.
- Elevated merchandise presentation to meet corporate vision, enhancing customer experience.
- Enhanced sales team capabilities through targeted product knowledge training.
- Delivered comprehensive reports on product callout's to director of sales, facilitating strategic decisions.
Visual Stylist
Bloomingdales
2023.07 - 2025.03
- Boosted store sales through innovative visual marketing tactics.
- Elevated merchandising standards by maintaining flawless visual displays and lighting.
- Enhanced team performance through effective oversight of women's floor operations.
- Increased sales by implementing strategic floor plans based on trend analysis.
- Achieved high customer satisfaction by consistently delivering excellent service.
- Led cross-functional projects to enhance in-store aesthetics, resulting in improved customer experience.
- Conducted regular assessments of display effectiveness and made strategic adjustments.
- Stayed current on industry trends and incorporated innovative ideas into store designs to stay ahead of competitors.
- Trained junior stylists on visual merchandising techniques and best practices.
- Developed strong working relationships with vendors, coordinating product placement and promotional materials effectively.
- Developed cohesive styling concepts that reflected current fashion trends and customer preferences.
Visual Specialist
Crate&Barrel
2022.08 - 2023.02
- Achieved store sales goals by maintaining high visual merchandising standards.
- Elevated team performance through effective planning and supervision of merchandising efforts.
- Streamlined processing of new merchandise to optimize product flow to the sales floor.
- Developed sales associates' skills in visual merchandising techniques.
- Created memorable customer experiences through outstanding service.
- Developed and executed visual merchandising strategies to enhance customer engagement.
- Trained and mentored team members on best practices in visual presentation techniques.
- Trained and supervised junior visual specialists, ensuring consistent high-quality work across the team.
- Enhanced visual displays by incorporating innovative design elements and creative concepts.
- Optimized retail space utilization by creating efficient floor plans that enhanced shopping experience for customers.
- Collaborated with store management to develop visually appealing merchandise layouts for increased sales.
Visual Stylist/Merchandiser
Nordstrom
2020.10 - 2022.06
- Drove visual merchandising initiatives to meet and surpass store sales targets exceeding 100 million dollars.
- Created and optimized floor plan schematics while partnering with merchant teams for effective fixture placement.
- Oversaw visual standards for all merchandising displays, including mannequins, signage, and lighting.
- Supervised and mentored merchandising specialists to enhance team performance.
- Analyzed sales trends and executed strategic floor moves to maximize sales outcomes.
- Directed the design and styling of window installations.
- Provided exemplary customer service to enhance client satisfaction.
- Enhanced brand image by creating eye-catching visual displays for store windows and in-store merchandising.
Lead Sales Support
ADW/Acosta
2018.09 - 2020.07
- Achieved accurate pricing and reliable vendor commitments through thorough reviews of vendor orders.
- Built and maintained strategic relationships with vendors and Costco by delivering exceptional customer service.
- Resolved logistical issues effectively to secure on-time delivery outcomes.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
Stylist/Sales
Nordstrom
2007.12 - 2018.08
- Achieved high customer satisfaction by delivering exceptional service in-store.
- Executed floor resets and merchandising strategies to enhance product visibility.
- Mentored new sales associates to improve team effectiveness.
- Increased sales by fostering client relationships and anticipating customer preferences.
- Curated personalized styling experiences based on client preferences and trends.
- Developed strong client relationships, fostering loyalty and repeat business.
- Implemented innovative styling techniques to elevate customer experience and satisfaction.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
Fields Coordinator
HIGH PERFORMANCE SOCCER
2011.08 - 2015.06
- Coordinated logistics for training sessions, ensuring timely setup and resource availability.
- Facilitated field assignments and coordination for travel SFL and recreational teams, enhancing operational efficiency at Great Falls Soccer Club.
- Developed and maintained strong relationships with vendors and partners to enhance operational efficiency.
- Managed scheduling for teams, optimizing field usage and reducing conflicts among activities.
- Implemented safety protocols during events, promoting a secure environment for players and staff.
- Facilitated field assignments and coordination for travel SFL and recreational teams, enhancing operational efficiency at Great Falls Soccer Club.
Vice President of Recreational Soccer
Great Falls Soccer
2010.06 - 2012.06
- Led strategic planning initiatives to enhance program development and community engagement.
- Oversaw operational management of soccer leagues, ensuring seamless execution of events and activities.
- Achieved successful recreational team operations for Great Falls Soccer by fostering effective age group engagement.
- Facilitated smooth team organization to enhance operational efficiency.
- Achieved successful recruitment of coaches, improving overall team dynamics.
- Delivered uniforms to coaches across all age groups.
- Coordinated communication efforts to promote engagement and participation among recreational program members.
Department Manager
Crate&Barrel
2002.07 - 2005.02
- Achieved improved department performance through effective collaboration with store management on sales trends and departmental requirements.
- Elevated visual presentation standards by managing and developing department staff.
- Enhanced customer interactions and sales results through comprehensive training on product expertise and service excellence.
- Optimized inventory management and stock ordering to align with dynamic business trends.
- Led departmental operations to enhance customer satisfaction and drive sales growth.
- Developed and implemented training programs for staff to improve product knowledge and service techniques.
- Mentored team members, fostering a culture of continuous improvement and professional development.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Increased customer satisfaction with proactive issue resolution strategies.
Account Manager
Hasten Design
2000.11 - 2002.01
- Delivered compelling marketing design solutions by collaborating closely with clients.
- Managed end-to-end design projects to produce high-quality finished products.
- Created impactful client materials through strategic copywriting and editing.
- Formulated accurate project cost estimates and timelines, enhancing efficiency.
- Optimized project budgets to maximize resource allocation.
- Coordinated with vendors and contractors to streamline project execution.
- Presented an engaging portfolio to prospective clients, successfully securing contracts.
- Developed and maintained strong client relationships to ensure satisfaction and retention.
Account Manager
ABC Imaging
2000.11 - 2002.01
- Delivered design projects from concept to completion, achieving high client satisfaction.
- Created compelling client materials through effective copywriting and editing.
- Developed accurate project cost estimations and timelines, improving planning accuracy.
- Maintained project budgets, contributing to overall financial success.
- Presented an engaging portfolio to potential clients, resulting in successful contract acquisitions.
- Analyzed market trends to identify opportunities for account growth and expansion in competitive sectors.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Education
Marketing Management -
Virginia Polytechnical & State University
1996-05
Skills
- Strong communication and interpersonal skills
- Strong organizational skills
- Client relationship management
- Project execution management
- Organizational skills
- Detail-oriented
- Time Management
- Relationship building
- Teamwork and collaboration
- Critical thinking
- Effective teamwork and self-management
- Customer engagement
- Creative vision
- Visual merchandising
- Develop schematic design systems
- Expertise in Microsoft Office
- B2B sales expertise
Timeline
Visual Stylist
Neiman Marcus
2025.03 - Current
Visual Stylist
Bloomingdales
2023.07 - 2025.03
Field Visual Merchandiser
Juliska
2023.02 - Current
Visual Specialist
Crate&Barrel
2022.08 - 2023.02
Visual Stylist/Merchandiser
Nordstrom
2020.10 - 2022.06
Lead Sales Support
ADW/Acosta
2018.09 - 2020.07
Fields Coordinator
HIGH PERFORMANCE SOCCER
2011.08 - 2015.06
Vice President of Recreational Soccer
Great Falls Soccer
2010.06 - 2012.06
Stylist/Sales
Nordstrom
2007.12 - 2018.08
Department Manager
Crate&Barrel
2002.07 - 2005.02
Account Manager
Hasten Design
2000.11 - 2002.01
Account Manager
ABC Imaging
2000.11 - 2002.01
Marketing Management -
Virginia Polytechnical & State University