Regina McDonough
Potomac Falls,VA
Summary
Dynamic program coordination professional with a proven track record of managing and executing programs across diverse sectors. Recognized for exceptional team collaboration and adept problem-solving abilities, consistently delivering results in high-pressure environments. Extensive customer service experience enhances adaptability to evolving needs, while meticulous attention to detail ensures quality outcomes. Outstanding communication skills complement a natural talent for fostering collaborative relationships, driving team success and client satisfaction.
Overview
26
26
years of professional experience
Work History
Visual Stylist
Neiman Marcus
McLean, VA
03.2025 - Current
- Curated visual displays to enhance customer engagement and drive sales.
- Collaborated with merchandising teams to align product presentation with seasonal trends.
- Designed impactful window displays to attract foot traffic and elevate brand image.
- Developed cohesive styling concepts that reflected current fashion trends and customer preferences.
- Collaborated with store management to develop seasonal visual themes, resulting in a cohesive and engaging shopping experience.
- Developed strong working relationships with vendors, coordinating product placement and promotional materials effectively.
- Coordinated with construction teams during store renovations, maintaining visual standards throughout transitions periods.
- Proposed new ideas and concepts to enhance merchandise displays.
Field Visual Merchandiser
Juliska
DC Metro Area
02.2023 - Current
- Achieved consistent store performance through bi-weekly visits in DC metro area.
- Elevated merchandise presentation to meet corporate vision, enhancing customer experience.
- Enhanced sales team capabilities through targeted product knowledge training.
- Delivered comprehensive reports on product callout's to director of sales, facilitating strategic decisions.
Visual Stylist
Bloomingdales
McLean, VA
07.2023 - 03.2025
- Boosted store sales through innovative visual marketing tactics.
- Elevated merchandising standards by maintaining flawless visual displays and lighting.
- Enhanced team performance through effective oversight of women's floor operations.
- Increased sales by implementing strategic floor plans based on trend analysis.
- Achieved high customer satisfaction by consistently delivering excellent service.
- Led cross-functional projects to enhance in-store aesthetics, resulting in improved customer experience.
- Conducted regular assessments of display effectiveness and made strategic adjustments.
- Stayed current on industry trends and incorporated innovative ideas into store designs to stay ahead of competitors.
- Trained junior stylists on visual merchandising techniques and best practices.
- Developed strong working relationships with vendors, coordinating product placement and promotional materials effectively.
- Developed cohesive styling concepts that reflected current fashion trends and customer preferences.
Visual Specialist
Crate&Barrel
McLean, VA
08.2022 - 02.2023
- Achieved store sales goals by maintaining high visual merchandising standards.
- Elevated team performance through effective planning and supervision of merchandising efforts.
- Streamlined processing of new merchandise to optimize product flow to the sales floor.
- Developed sales associates' skills in visual merchandising techniques.
- Created memorable customer experiences through outstanding service.
- Developed and executed visual merchandising strategies to enhance customer engagement.
- Trained and mentored team members on best practices in visual presentation techniques.
- Trained and supervised junior visual specialists, ensuring consistent high-quality work across the team.
- Enhanced visual displays by incorporating innovative design elements and creative concepts.
- Optimized retail space utilization by creating efficient floor plans that enhanced shopping experience for customers.
- Collaborated with store management to develop visually appealing merchandise layouts for increased sales.
Visual Stylist/Merchandiser
Nordstrom
10.2020 - 06.2022
- Drove visual merchandising initiatives to meet and surpass store sales targets exceeding 100 million dollars.
- Created and optimized floor plan schematics while partnering with merchant teams for effective fixture placement.
- Oversaw visual standards for all merchandising displays, including mannequins, signage, and lighting.
- Supervised and mentored merchandising specialists to enhance team performance.
- Analyzed sales trends and executed strategic floor moves to maximize sales outcomes.
- Directed the design and styling of window installations.
- Provided exemplary customer service to enhance client satisfaction.
- Enhanced brand image by creating eye-catching visual displays for store windows and in-store merchandising.
Lead Sales Support
ADW/Acosta
09.2018 - 07.2020
- Achieved accurate pricing and reliable vendor commitments through thorough reviews of vendor orders.
- Built and maintained strategic relationships with vendors and Costco by delivering exceptional customer service.
- Resolved logistical issues effectively to secure on-time delivery outcomes.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
Stylist/Sales
Nordstrom
12.2007 - 08.2018
- Achieved high customer satisfaction by delivering exceptional service in-store.
- Executed floor resets and merchandising strategies to enhance product visibility.
- Mentored new sales associates to improve team effectiveness.
- Increased sales by fostering client relationships and anticipating customer preferences.
- Curated personalized styling experiences based on client preferences and trends.
- Developed strong client relationships, fostering loyalty and repeat business.
- Implemented innovative styling techniques to elevate customer experience and satisfaction.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
Fields Coordinator
HIGH PERFORMANCE SOCCER
Great Falls, VA
08.2011 - 06.2015
- Coordinated logistics for training sessions, ensuring timely setup and resource availability.
- Facilitated field assignments and coordination for travel SFL and recreational teams, enhancing operational efficiency at Great Falls Soccer Club.
- Developed and maintained strong relationships with vendors and partners to enhance operational efficiency.
- Managed scheduling for teams, optimizing field usage and reducing conflicts among activities.
- Implemented safety protocols during events, promoting a secure environment for players and staff.
- Facilitated field assignments and coordination for travel SFL and recreational teams, enhancing operational efficiency at Great Falls Soccer Club.
Vice President of Recreational Soccer
Great Falls Soccer
Great Falls, VA
06.2010 - 06.2012
- Led strategic planning initiatives to enhance program development and community engagement.
- Oversaw operational management of soccer leagues, ensuring seamless execution of events and activities.
- Achieved successful recreational team operations for Great Falls Soccer by fostering effective age group engagement.
- Facilitated smooth team organization to enhance operational efficiency.
- Achieved successful recruitment of coaches, improving overall team dynamics.
- Delivered uniforms to coaches across all age groups.
- Coordinated communication efforts to promote engagement and participation among recreational program members.
Department Manager
Crate&Barrel
07.2002 - 02.2005
- Achieved improved department performance through effective collaboration with store management on sales trends and departmental requirements.
- Elevated visual presentation standards by managing and developing department staff.
- Enhanced customer interactions and sales results through comprehensive training on product expertise and service excellence.
- Optimized inventory management and stock ordering to align with dynamic business trends.
- Led departmental operations to enhance customer satisfaction and drive sales growth.
- Developed and implemented training programs for staff to improve product knowledge and service techniques.
- Mentored team members, fostering a culture of continuous improvement and professional development.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Increased customer satisfaction with proactive issue resolution strategies.
Account Manager
Hasten Design
11.2000 - 01.2002
- Delivered compelling marketing design solutions by collaborating closely with clients.
- Managed end-to-end design projects to produce high-quality finished products.
- Created impactful client materials through strategic copywriting and editing.
- Formulated accurate project cost estimates and timelines, enhancing efficiency.
- Optimized project budgets to maximize resource allocation.
- Coordinated with vendors and contractors to streamline project execution.
- Presented an engaging portfolio to prospective clients, successfully securing contracts.
- Developed and maintained strong client relationships to ensure satisfaction and retention.
Account Manager
ABC Imaging
11.2000 - 01.2002
- Delivered design projects from concept to completion, achieving high client satisfaction.
- Created compelling client materials through effective copywriting and editing.
- Developed accurate project cost estimations and timelines, improving planning accuracy.
- Maintained project budgets, contributing to overall financial success.
- Presented an engaging portfolio to potential clients, resulting in successful contract acquisitions.
- Analyzed market trends to identify opportunities for account growth and expansion in competitive sectors.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Education
Marketing Management -
Virginia Polytechnical & State University
05-1996
Skills
- Strong communication and interpersonal skills
- Strong organizational skills
- Client relationship management
- Project execution management
- Organizational skills
- Detail-oriented
- Time Management
- Relationship building
- Teamwork and collaboration
- Critical thinking
- Effective teamwork and self-management
- Customer engagement
- Creative vision
- Visual merchandising
- Develop schematic design systems
- Expertise in Microsoft Office
- B2B sales expertise
Timeline
Visual Stylist
Neiman Marcus
03.2025 - Current
Visual Stylist
Bloomingdales
07.2023 - 03.2025
Field Visual Merchandiser
Juliska
02.2023 - Current
Visual Specialist
Crate&Barrel
08.2022 - 02.2023
Visual Stylist/Merchandiser
Nordstrom
10.2020 - 06.2022
Lead Sales Support
ADW/Acosta
09.2018 - 07.2020
Fields Coordinator
HIGH PERFORMANCE SOCCER
08.2011 - 06.2015
Vice President of Recreational Soccer
Great Falls Soccer
06.2010 - 06.2012
Stylist/Sales
Nordstrom
12.2007 - 08.2018
Department Manager
Crate&Barrel
07.2002 - 02.2005
Account Manager
Hasten Design
11.2000 - 01.2002
Account Manager
ABC Imaging
11.2000 - 01.2002
Marketing Management -
Virginia Polytechnical & State University