Stephanie Mendez
Los Angeles,CA
Summary
Results-driven and customer-focused professional with over 5 years of experience in the fashion industry, showcasing a strong background in sales, customer service, and merchandise management. Demonstrated ability to exceed sales targets, develop strategic initiatives, and foster long-lasting client relationships. Proven expertise in managing diverse product portfolios, including apparel and fine jewelry. Adept at anticipating customer needs, providing exceptional service, and collaborating with cross-functional teams to achieve brand consistency and growth. Seeking a challenging opportunity within the fashion industry to leverage extensive experience, drive sales, and contribute to the success of a dynamic organization.
Overview
6
6
years of professional experience
Work History
Visual Stylist
Umgee Usa
05.2023 - 11.2023
- Curated cohesive looks for editorial spreads that showcased the latest trends while reflecting a distinct artistic vision.
- Researched current fashion trends to create on-trend looks for editorial and commercial projects.
- Collaborated with photographers, models, and designers to create visually captivating editorials for various publications.
- Demonstrated expertise by styling over 300 pieces weekly in a fast-paced wholesale environment, emphasizing attention to detail.
- Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.
Regional Sales Representative
MISS ME
05.2022 - 05.2023
- Oversaw 100+ specialty boutiques within 10 states across the West Coast territories, ensuring effective account management
- Implemented strategic initiatives to enhance account portfolio performance, leading to improved results
- Identified and capitalized on new opportunities by managing trade show booths in Nevada and Texas, increasing account performance
- Boosted sales by 50% within the first year through thorough analysis of historical sales data and style performance across existing accounts.
- Maintained accurate records of all sales activities using CRM software, enabling data-driven decision-making processes.
Customer Service & Sales Associate
ZARA
11.2021 - 03.2022
- Proactively addressed customer needs, providing exceptional service while maintaining brand standards and values to guarantee customer satisfaction
- Expertly processed POS system transactions, including credit, cash exchanges, returns, and refunds, ensuring accurate and efficient cash flow
- Continuously updated knowledge on sales offerings and loyalty programs to best serve customers
- Assisted customers in discovering ideal styles through personalized guidance
- Sustained a well-organized inventory and crafted visually appealing displays for seasonal clothing and accessories.
Merchandise & Fitting Assistant
MILK & HONEY
09.2018 - 06.2021
- Collaborated closely with Technical Design and Fashion Design teams to comprehend the intended styling and fit for each silhouette
- Ensured brand consistency by fitting pre-production and top-of-production samples, and processing samples through quality control
- Coordinated and executed photoshoot schedules promptly
- Utilized database and software systems to accurately log garment content label information
- Represented the company as a sales representative at trade show events, including Magic Fashion Events.
Fine Jewelry Specialist
JCPENNEY
04.2018 - 05.2019
- Provided attentive customer assistance, engaging with clients to determine needs and help them make informed decisions about desired products or services
- Educated customers on key product features, generating interest and building a loyal clientele
- Surpassed sales goals by leveraging in-depth product knowledge and exceptional customer service in the Fine Jewelry department
- Participated in inventory processes, including annual inventory, cycle counts, and system uploads
- Employed unique selling techniques to promote the store credit card, meeting target sales goals and enhancing customer loyalty
Education
Bachelor of Arts - Sociology
California State University, Dominguez Hills
Carson, CA12.2021
Associate of Arts - Sociology
Cerritos College
Cerritos, CA08.2018
Skills
- Excellent management and interpersonal team building skills
- Market and trend analysis expert
- Adaptive, critical thinker
- Proactive and enthusiastic team member
References
- Evan von Borstel, ASSOCIATE CREATIVE DIRECTOR, UX, SIMPLE SCIENCE, INC., Former design consultant, +1 562 516 9212, EVAN@SIMPLE.SCIENCE
- Brandon Santana, PROJECT COORDINATOR, CEO, UWAVE TECHNOLOGIES, Former coworker at Miss Me, +1 323 422 7037, BRANDON@UWAVETECHNOLOGIES.COM
Timeline
Visual Stylist
Umgee Usa
05.2023 - 11.2023
Regional Sales Representative
MISS ME
05.2022 - 05.2023
Customer Service & Sales Associate
ZARA
11.2021 - 03.2022
Merchandise & Fitting Assistant
MILK & HONEY
09.2018 - 06.2021
Fine Jewelry Specialist
JCPENNEY
04.2018 - 05.2019
Bachelor of Arts - Sociology
California State University, Dominguez Hills
Associate of Arts - Sociology
Cerritos College
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