Regina Meggs
Sallisaw,OK
Summary
Experienced Quality Control Analyst with demonstrated track record of improving products and procedures by leveraging hands-on inspections, testing methods and data analysis. Disciplined professional with systematic approach to [Task]. Applies excellent attention to detail and critical reasoning to successfully conduct experiments.
Overview
23
23
years of professional experience
Work History
Quality Control Inspector Associate 2
CitiTrends
10.2013 - Current
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Analyzed quality and performance data to support operational decision-making.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Created and revised procedures, checklists and job aids to reduce errors.
- Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
Assistant Manager
Dollar Tree Stores
03.2001 - 01.2006
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
High School Diploma -
Northside High School
Fort Smith Ark05.2002
Skills
- Work Authorizations
- Reading Comprehension
- Project Management
- Visual Inspection
- Active Learning
- Performance Assessment
- Customer Experience
- Product Inventories
- Customer Service Standards
- Customer Satisfaction
- Safety Standards
- Product Inspection
- Team Goals
- Quality Assurance and Control
Timeline
Quality Control Inspector Associate 2
CitiTrends
10.2013 - Current
Assistant Manager
Dollar Tree Stores
03.2001 - 01.2006
High School Diploma -
Northside High School
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