Regina Mitchell
Dandridge,Tn
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
22
22
years of professional experience
Work History
Office Manager
A&H Appliances
09.2016 - 10.2025
- Duties include but are not limited to: receiving and scheduling service calls, performing customer service as well as maintaining parts ordered. Creating invoices for services rendered. Greeting and assisting customers in house as well as contacting before and after service to assure quality service as well as contacting outstanding accounts to acquire Payments
- Manage daily office operations, including scheduling appointments, coordinating meetings and handling correspondence/
- Implementing new software systems for project management, resulting in improved team collaboration and productivity.
- Improved customer satisfactions by implementing a feedback system that resulted in an increase in positive reviews.
Kennel Technician
House of Hoyyt Dobermans
05.2019 - 06.2023
- Provided exceptional care and attention to pets needs, ensuring their safety, comfort and well-being.
- Followed strict protocols for feeding schedules, medication administration, exercise routines, and grooming procedures.
- Maintained clean and sanitary living environments for pets by regularly cleaning cages or kennels.
- Monitored the behavior and health of each pet under my care to identify any signs of distress or illness.
- Implemented positive reinforcement techniques during training sessions to promote good behavior in pets.
- Assisted with bathing and grooming services such as brushing fur and or trimming nails.
- Administered mediations orally or through injections as prescribed by veterinarians.
- Ensured proper documentation on all activities related to pet care including feeding records, medical treatments and behavioral observations.
- Communicated effectively with pet owners regarding their pets progress and any concerns that arose during their stay.
Child Care Worker
Tennessee Department of Children Services
01.2015 - 09.2016
- Duties included but were not limited to assisting in day to day services for children appointed into states custody. Provided guidance and counseling for children who have be removed from their homes and placed in the care of the state. Assisting in the treatment team guidance and creating documenting letters of the student progress to present to the field service worker as well as attorneys and the presiding judge who is appointed to the student’s case. Worked to provide security for the facility students, fellow employees and the community as a whole.
- Established positive relationships with parents through regular communication and updates on their child’s progress.
- Ensure the well-being of the children by monitoring their behavior, health and safety at all times.
- Implementing daily routines to promote structure and consistency for children’s development .
- Managed multiple tasks efficiently while maintaining a calm demeanor in high-pressure situations.
- Supported children with homework assignments and educational activities as needed.
- Encouraged positive behavior through effective discipline techniques such as redirection and positive reinforcement
Quality Control Trainer
Koch Foods
05.2012 - 11.2014
- Oversaw training initiatives for quality control technicians, enhancing operational efficiency. Implemented systematic sampling tests to guarantee product quality and compliance with USDA standards. Maintained comprehensive documentation of testing procedures and adjustments for continuous improvement.
- Conducted performance evaluations to identify training needs and enhance employee skills.
- Collaborated with management to streamline onboarding processes for new hires.
- Analyzed training outcomes and adjusted programs based on participant feedback and performance metrics.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Collaborated with subject matter experts to create accurate training content.
Deputy Sheriff
Hamblen County Sheriffs Department
11.2007 - 11.2011
- Duties included but were not limited to insuring the security of the facility as well as the wellbeing of the employees, inmates and the community, transporting inmates to court proceedings doctors and dental appoints and back to the facility.
- Enforced local, state and federal laws to maintain public safety and order.
- Conducted thorough searches on persons, vehicles, buildings, and other property to locate contraband evidence, or weapons.
- Arrested individuals suspected of criminal activity and ensure their safe transport to detention facilities.
- Provide testimony in court proceedings as a witness regarding investigations conducted or actions taken at the scene of the crime.
- Assisted in training new recruits by providing guidance on department polices /procedures and sharing practical knowledge gained through experience in the field
Production Line Worker
Mblock
03.2004 - 11.2007
- Operated machinery to assemble products efficiently on production line.
- Monitored production quality, identifying defects and implementing corrective actions.
- Collaborated with team members to optimize workflow and reduce downtime.
- Trained new employees on safety procedures and operational standards.
- Assisted in coordinating daily operations to meet production targets consistently.
- Maintained accurate records of production output and inventory levels for reporting purposes.
- Implemented process improvements that enhanced productivity and minimized waste.
- Followed instructions to make products in line with customer specifications.
- Collaborated with other production workers to achieve smooth running of production line.
- Boxed, labeled, and transported items to support assembly operations.
- Consistently met or exceeded daily performance metrics, showcasing dedication to company objectives and personal growth as an employee.
Education
Associates Degree - Public Safety
Walters State Community College
Morristown, TN12.2007
General Studies Diploma -
Rutledge High School
Rutledge, TN05-1990
Skills
- Billing (10 years)
- Social Work
- Book Keeping
- Accounts Payable (6 years)
- Weapons (8years)
- Pet Care
- Animal Restraint
- Office Management (6 Years)
- Sketching
- Training
- Animal Handing
- Security (8years)
- Collections
- Documenting (10 years)
- Quality control
- Commercial Cleaning
- Kennel Experience (4 Years)
- Data entry
- Child Protective Services (2 years)
- Scheduling
- Pet Grooming
- Extensive manufacturing experience
- Shift supervision and employee Management
- Material handling equipment
- Clean room procedures
- Assembly line experience
- Product assembly
- Materials handling
- Quality control analysis
- Workplace cleanliness
- Waste reduction strategies
- Assembly line operation
- Testing and troubleshooting
- OSHA compliance
- Production optimization
- Equipment controls
- Teamwork
- Teamwork and collaboration
Timeline
Kennel Technician
House of Hoyyt Dobermans
05.2019 - 06.2023
Office Manager
A&H Appliances
09.2016 - 10.2025
Child Care Worker
Tennessee Department of Children Services
01.2015 - 09.2016
Quality Control Trainer
Koch Foods
05.2012 - 11.2014
Deputy Sheriff
Hamblen County Sheriffs Department
11.2007 - 11.2011
Production Line Worker
Mblock
03.2004 - 11.2007
Associates Degree - Public Safety
Walters State Community College
General Studies Diploma -
Rutledge High School