Regina Poulos
Bon Secours Mercy Health
Chester,VA
1
Certification
9
years of professional experience
Professional with comprehensive experience ready for this role. Equipped with strong skills in leadership, problem-solving, and strategic planning. Known for team collaboration and adaptability, consistently delivering results. Strong communicator with focus on integrity and accountability.
Work History
Unarmed Officer
3 Years 5 Months- Oversaw hospital floor operations to ensure cleanliness and efficiency for patients and staff.
- Managed response protocols for incoming pages and calls.
- Oversaw surveillance camera operations to enhance security measures.
- Monitored premises through exterior patrols to ensure a secure environment.
Supervisor/Unarmed Officer
3 Years 9 Months- Monitored Capital One Innsbrook and West Creek campus to identify and address safety concerns
- Managed officers on site
- Monitored security cameras to enhance surveillance and threat detection
Cashier
1 Year 1 Month- Counted cash register at start and end of each shift at the beginning and end of each shift
- Facilitated positive customer interactions as they arrived and left as they come and go
- Rang up customers’ orders and processed payments to facilitate smooth transactions
- Maintained inventory levels by replenishing stock regularly as it is depleted through the day
Education
Certificate - Networking
- Took classes for Cisco Networking, Microsoft Word
- GPA: 4.0 GPA
Associates - Criminal Justice
- Took courses in Criminology, Policing, Juvenile Justice, English, and Math
- Graduated with an Associate Degree
- 3.9 GPA
- Relevant Coursework: Criminology & Policing
- Relevant Coursework: Juvenile Justice
- Professional Development: Intern at Chesterfield Women's Detention and Diversion Center
Skills
Conflict Resolution
Customer service expert
Microsoft Word
Accountable
Reliable
Great work ethic
Risk assessment
Safety protocols
Written communication
Organizational skills
Certification
- BLS, Bon Secours Mercy Health
- CPI- Bon Secours Mercy Health
- IHASS- Bon Secours Mercy Health
Timeline
Unarmed Officer
Bon Secours Mercy Health
02.2023 - CurrentRead More
Supervisor/Unarmed Officer
Allied Universal Security
05.2019 - 02.2023Read More
Cashier
Restaurant Associate
10.2017 - 11.2018Read More
John Tyler Community College
Certificate from Networking
Read More
Bryant And Stratton College
Associates from Criminal Justice
Read More