Regina Queiroz

• Performed advanced facials
• Performed custom facials
• Removed body hair using hard and soft wax
• Performed eyebrow shaping
• Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining skin health.
• Consistently received positive performance reviews from guests.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Performed retailing of skin products by PCA

Highlights:

• Skin Analysis and Concerns
• Chemical peel
• Infection Control
• Skin Home Care Planner
• Waxing
• Broad knowledge of skin cosmetics and ingredients
• Proficient in following electrical skin treatments - galvanic, high-frequency, micro current, light therapy with LED, hot/cold hammer, vacuum-spray.

• Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
• Demonstrated product application on clients using testers and samplings.
• Examined merchandise and took inventory to identify items to be reordered and replenished.
• Answered customer questions about products and services, helped locate merchandise and promoted key items.
• Listened to customer needs and desires to identify and recommend optimal products.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Informed customers of current store promotions to encourage additional sales purchases.
• Displayed merchandise by arranging in appealing ways to boost sales.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.

• Conducted target market research to scope out industry competition and identify advantageous trends.
• Tracked inventory and reviewed retail trends with Wix.com spreadsheets in order to make timely and proactive business decisions.
• Completed up to 70 sales and shipments every week.
• Monitored social media and online sources for industry trends.
• Identified business development challenges and customer concerns for proactive resolution.

• Examined, researched and interpreted laws related to Labor industry.
• Drafted motions, petitions and waivers.
• Prepared and reviewed contracts and other legal documents following applicable regulations.
• Negotiated with opposing groups or individuals to reach resolutions, avoid litigation and accomplish goals of clients.

• Senior Esthetics Student with 600 hours+
• PCA Skin line specialist
• Learned and comfortable on offering advanced facials, chemical peels, waxing, eyebrows shaping, skin analyses, infection control, ingredients, built of skin treatment plan based on client's skin concerns.

• Member of the Sao Paulo BAR Association (OAB) since 2012.
• Lawyer in Brazil since 2013
• Field of Law: Business