Regina Snell
Manchester
Summary
I've worked in the Healthcare field for over 10 years with experience working in fast-paced clinical setting. Highly knowledgeable working within Epic Cadence Scheduling and Ambulatory applications Excellent Communications Skills, self starter, highly dependable with excellent communications skills. I am also a quick learner with strong attention to detail with a thorough work ethic.
Overview
8
8
years of professional experience
Work History
Medical Assistant/Patient Services Coordinator
Hartford Healthcare Multispecialty Group
Bloomfield
04.2025 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling and appointment reminders efficiently.
- Recorded patient medical histories and vital signs accurately.
- Prepared examination rooms and ensured cleanliness and organization.
- Coordinated communication between patients and medical staff effectively.
- Maintained electronic health records with attention to detail and accuracy.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Certified Nurse's Assistant
Windham Hospital
Willimantic
09.2024 - 04.2025
- Monitored patient vital signs and reported changes to nurses.
- Assisted with patient admissions, discharges and transfers.
- Communicated effectively with patients to provide emotional support.
- Followed infection control procedures during all patient interactions.
- Prepared and stocked medical supplies for emergency room activities.
- Transported specimens from collection sites to laboratory for testing according to established protocols.
- Performed diagnostic tests such as EKGs, blood draws, urinalysis and glucose monitoring.
Outpatient Registrar Representative
Jefferson Radiology
Wethersfield
12.2023 - 09.2024
- Registered patients by collecting personal and insurance information.
- Scheduled appointments using electronic health record systems.
- Verified insurance eligibility and benefits for patients.
- Provided clear instructions to patients regarding forms and procedures.
- Assisted with patient check-in, check-out processes including verifying insurance coverage, collecting co-pays, deductibles, obtaining signatures on consent forms.
- Handled phone inquiries and responded to patient concerns professionally.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Reviewed outstanding accounts receivable reports daily to identify unpaid claims or discrepancies that need resolution.
- Performed other clerical duties as assigned such as copying documents, filing charts, scanning documents into EHR systems.
Endoscopy Technician
Trinity Hospital
Hartford
07.2020 - 11.2023
- Prepared and sterilized endoscopic equipment for procedures.
- Assisted physicians during endoscopic examinations and interventions.
- Monitored patient vital signs throughout procedures for safety.
- Maintained cleanliness and organization of surgical areas and instruments.
- Trained new staff on equipment handling and safety protocols.
- Assisted physicians with endoscopic procedures such as esophagogastroduodenoscopies, colonoscopies, sigmoidoscopies, enteroscopies and biopsies.
Certified Nursing Assistant
Manchester Memorial Hospital
Manchester
10.2017 - 07.2020
- Assisted patients with daily activities and personal care tasks.
- Monitored vital signs and reported changes to nursing staff.
- Maintained accurate patient records and documentation.
- Communicated effectively with patients, families, and healthcare team members.
- Prepared and organized medical supplies for procedures and treatments.
- Ensured a clean and safe environment for patients and staff.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
Education
Information Technology Certificate -
CT State Community College
Manchester, CT09-2025
High School Diploma -
Stephen Decatur High School
Berlin, MD06-1999
Skills
- Ambulating patients
- Educating patients
- HIPPA
- Microsoft Word
- Excell
- Outlook
- Critical Thinking
- Organization and Time Management
- Office administration
Timeline
Medical Assistant/Patient Services Coordinator
Hartford Healthcare Multispecialty Group
04.2025 - Current
Certified Nurse's Assistant
Windham Hospital
09.2024 - 04.2025
Outpatient Registrar Representative
Jefferson Radiology
12.2023 - 09.2024
Endoscopy Technician
Trinity Hospital
07.2020 - 11.2023
Certified Nursing Assistant
Manchester Memorial Hospital
10.2017 - 07.2020
Information Technology Certificate -
CT State Community College
High School Diploma -
Stephen Decatur High School