REGINA TAYLOR
1115 Timberline St. Waco,TX
Summary
Resourceful Office Administrator known for high productivity and efficient task completion. Specialize in database management, record keeping, and scheduling. Excel in communication, problem-solving, and adaptability to ensure seamless office operations. Committed to leveraging organizational skills to support team and business objectives effectively.
Overview
16
16
years of professional experience
Work History
Office Administrator
Commercial Metals Company
Waco, Texas
06.2010 - Current
- Data entry Excel spreadsheets.
- Process inter-company shipments.
- Record all transactions promptly, accurately, and in compliance with CMC procedures.
- Balance the cash drawer at the beginning and end of each shift.
- Dispatch semi- and roll-off trucks.
- Directing and coordinating inbound shipments.
- Received, sorted incoming mail and packages to record, dispatch, or distribute to the correct recipient.
- Process customer orders accurately and within agreed timeframes to meet service standards.
- Create and maintain a database to track and record customer data.
- Review employee time sheets for accuracy prior to submission for payroll processing.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Assist with budget preparation by providing data entry support into the financial tracking system.
Customer Service Representative
Time Warner Cable
07.2009 - 12.2009
- Explain product or services, and answer certain questions from customer
- Perform clerical duties such as typing and recording customer information
- Promote company products and services
- Help with tier 1 technical support
- Obtain and enter customer information
Skills
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Brass
- Kronos
- Recy
- SAP
- Mulco
- 10-key
- 50 WPM
- 10-key proficiency
- Account balancing
- Excel spreadsheets
- Employee training
- Microsoft Office
- Administrative support
- Accounts payable and receivable
- Critical thinking
- Attention to detail
- Team collaboration
- Payroll
Additional Information
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Languages
Spanish
Professional
Accomplishments
- 15 Years with the company
References
References available upon request.
Timeline
Office Administrator
Commercial Metals Company
06.2010 - Current
Customer Service Representative
Time Warner Cable
07.2009 - 12.2009