Regina Wilson
San Antonio,TX
Summary
Dynamic and engaging James Avery Sales Associate with a proven track record in enhancing customer satisfaction through exceptional service and effective problem-solving. Excelled in a team-oriented environment, boosting store performance through outstanding teamwork, time management, and an adaptable approach. Demonstrated expertise in customer service and collaboration, fostering repeat business and positive customer relations.
Overview
1
1
year of professional experience
Work History
James Avery Sales Associate
James Avery
11.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
No Degree - Basics
The University of Texas At San Antonio
San Antonio, TX06.2027
High School Diploma -
Harlan High School
San Antonio, TX06.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Problem-Solving
Timeline
James Avery Sales Associate
James Avery
11.2023 - Current
No Degree - Basics
The University of Texas At San Antonio
High School Diploma -
Harlan High School
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