Summary
Overview
Work History
Education
Skills
Timeline
ProjectManager

Regina Woodard

Laurel,MD

Summary

Personable Assistant Branch Manager skilled at providing empowering team leadership while ensuring efficient and productive branch operations. Accustomed to offering actionable solutions for process optimization resulting in reduced corporate costs.

Results-oriented Assistant Branch Manager with extensive experience developing high net worth client relationships and referral networks. Top-performer with track record of consistently meeting or exceeding sales goals. Talented at educating customers on banking services and products and recommending best options to meet long- and short-term needs.

Overview

8
8
years of professional experience

Work History

Project Manager

Charles River Laboratories
02.2022 - 01.2024
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in team's ability to deliver results.
  • Identified plans and resources required to meet project goals and objectives.
  • Coordinated cross-functional teams and resolved conflicts, maintaining positive work environment throughout project lifecycle.
  • Provided detailed project status updates to stakeholders and executive management.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Reported regularly to managers on project budget, progress, and technical problems.

Program Manager

Catalent Pharma Solutions
11.2019 - 02.2022
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for team.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Optimized resource allocation, effectively balancing priorities and managing competing demands.
  • Delivered high-quality results by setting performance metrics and monitoring progress against targets.
  • Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
  • Established milestones and objectives based on input from functional areas and stakeholders.
  • Interacted with customers and clients to identify business needs and requirements.
  • Established team priorities, maintained schedules and monitored performance.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Assistant Branch Manager

City National Bank Of New Jersey
03.2016 - 11.2019
  • Supported Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
  • Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Assisted in creating welcoming branch atmosphere by maintaining cleanliness, organization, and visually appealing displays of promotional materials.
  • Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
  • Collaborated with other departments within bank to resolve complex issues efficiently, ensuring seamless service delivery to customers.
  • Demonstrated knowledge of branch financial products, loans and lines of credit.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Maintained friendly and professional customer interactions.
  • Complied with regulatory guidelines and requirements.
  • Examined customer loan applications for loan approvals and denials.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Trained and mentored new employees, fostering positive work environment that led to higher retention rates.
  • Supervised team of 6 branch employees and made recommendations regarding performance evaluations.
  • Coordinated staff schedules, maintaining optimal staffing levels during peak business hours for improved customer experience.

Education

No Degree - Business Management

Baltimore City Community College
Baltimore, MD

No Degree - Business Management

Coppin State University
Baltimore, MD

Skills

  • Strong Attention to Detail
  • Excels at multi-tasking
  • Cross functional leadership and collaboration
  • Strong problem solving ability
  • Loan application Reviews

Timeline

Project Manager

Charles River Laboratories
02.2022 - 01.2024

Program Manager

Catalent Pharma Solutions
11.2019 - 02.2022

Assistant Branch Manager

City National Bank Of New Jersey
03.2016 - 11.2019

No Degree - Business Management

Baltimore City Community College

No Degree - Business Management

Coppin State University

Similar Profiles

CREATE PROFILE
Regina Woodard