Regina Wright
Palm Springs
Overview
18
18
years of professional experience
1
1
Certification
Work History
Behavioral Health Specialist
Riverside County (contracted with sheriff depart)
Palm Springs
07.2024 - Current
- Coordinated care plans with healthcare providers and community resources to enhance patient support and continuity of care.
- Developed individualized treatment plans based on each patient's needs.
- Educated clients on available services and resources to promote better health outcomes.
- Facilitated communication between clients and service providers to ensure support.
- Managed case plans for qualified inmates, providing resource guides, job placement assistance, and monitoring for 6 months post-release.
medical assistant
MFI Recovery
palm springs
06.2023 - 07.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications, and treatments under the physician's guidance.
- Monitored patient vital signs and reported changes to the healthcare team.
- Supported healthcare providers during patient examinations and procedures to enhance quality of care.
- Maintained accurate medical records using electronic health record systems.
- Managed patient intake, including scheduling and registration processes.
- Coordinated patient intake processes, including answering phones, scheduling appointments, and managing patient flow while ensuring a welcoming environment.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Mental Health Supervisor
Ken Seeley Communities
Palm Springs
05.2021 - 08.2023
- Supervised mental health staff to ensure quality care and adherence to best practices.
- Coordinated treatment plans and facilitated communication among multidisciplinary teams.
- Scheduled and documented incident reports for mental health and substance abuse cases, facilitated group and one-on-one counseling, identified emotional triggers, and guided clients in coping skills to adjust to a structured environment.
- Trained new employees on organizational policies and mental health protocols.
- Answered phones and connected clients with appropriate resources for inpatient and outpatient treatment options.
Admitting Specialist
Eisenhower Medical Center
Rancho Mirage
06.2022 - 07.2023
- Facilitated patient admissions and ensured accurate data entry in hospital systems.
- Interviewed patients on admission, recorded personal information, secured signatures, and prepared patient data for distribution to relevant hospital departments.
- Coordinated communication between patients and medical staff for smooth admissions.
- Verified insurance information and collected necessary documentation from patients.
- Ensured adherence to Code of Conduct and compliance policies, addressed compliance questions or concerns, and reported suspected violations.
Recovery Coach
RI MENTAL HEALTH URGENT CARE
Palm Springs
08.2019 - 10.2021
- Admission, providing safe and effective patient care for adults and adolescents.
- Maintained direct contact with guests to assess and address individual needs.
- Identified emotional triggers and exercised coping skills.
- Communicates verbally with patient and in written reports with Therapist.
- Answered phones and connected guests with appropriate resources for inpatient/outpatient treatment.
Pharmacy Tech/cashier
WALGREENS
01.2017 - 08.2019
- Delivered medications through effective oral and written communication.
- Provided customer service to maintain high standards of quality.
- Performed general clerical duties, including answering phones, recording patient information, filing records, sending faxes, and relaying messages.
Security/supervisor
US SECURITY ASSOCIATES
10.2008 - 09.2015
- Developed long-term solutions and coordinated emergency operations with outside organizations.
- Patrolled posts and maintained patrol vehicles to ensure operational readiness.
- Processed bi-weekly employee payroll to ensure on-time payments.
Education
Bachelor of Science - License Clinical Social Worker
Grand Canyon University
Phoenix, AZ05-2026
Associate of Science - Criminal Justice
COLLEGE OF THE DESERT
Palm Desert, CA12-2019
Certificate -
Elite Medical Academy
Indio, CAHigh School Diploma -
Palm Springs High School
Palm Springs, CA06-2003
Skills
- Behavioral Health
- Mental Health Counseling
- Addiction Counseling
- Crisis intervention strategies
- Psychosocial Assessment
- Case Management
- Group Therapy
- Behavioral therapy techniques
- Behavioral Interventions
- Clinical Evaluation
- Medical Records
- Medical Terminology
- Medical coding
- ICD-10
- Insurance Verification
- Direct Billing
- Medical Scheduling
- EMR Systems
- EHR systems
- Accounts receivable
- Clerical Experience
- Administrative experience
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Windows
- Filing
- Typing
- Time management
- Organized
- Management
- Leadership
- Supervising experience
- Customer service management
- Communication skills
- Resource Coordination
- Documentation review
- Front desk
- Behavioral therapy
- Windows
- EHR systems
Certification
- CPR
- First Aid Certification
- BLS Certification
- RADT-certificate
- CADC- in process
Willing To Relocate
- Riverside, CA
- Blythe, CA
- Banning, CA
Timeline
Behavioral Health Specialist
Riverside County (contracted with sheriff depart)
07.2024 - Current
medical assistant
MFI Recovery
06.2023 - 07.2024
Admitting Specialist
Eisenhower Medical Center
06.2022 - 07.2023
Mental Health Supervisor
Ken Seeley Communities
05.2021 - 08.2023
Recovery Coach
RI MENTAL HEALTH URGENT CARE
08.2019 - 10.2021
Pharmacy Tech/cashier
WALGREENS
01.2017 - 08.2019
Security/supervisor
US SECURITY ASSOCIATES
10.2008 - 09.2015
Bachelor of Science - License Clinical Social Worker
Grand Canyon University
Associate of Science - Criminal Justice
COLLEGE OF THE DESERT
Certificate -
Elite Medical Academy
High School Diploma -
Palm Springs High School