Regina Yori

This position is the same as the one that I held at SalonCentric L'Oreal.

Duties are to help increase salon business and customer retention by running promotions, setting up business plans, controlling inventory.

• Increased client satisfaction by streamlining business processes and implementing innovative solutions
• Played a crucial role in company growth by indentifying new market opportunities and developing comprehensive strategies
• Optimized team performance by providing continuous feedback, coaching, and development opportunities
• Provided exceptional customer service to clients, addressing their needs promptly while maintaining a professional demeanor.
• Communicate and utilize business strategies and service provided to develop successful and profitable long term partnerships within assigned territory.
• Responsible for the delivery of monthly, quarterly, and annual sales objective including goal obtainment on the Key Performance Indicators for defined territory and all assigned accounts.

• Bill and Invoice all orders shipped the previous day
• Maintain inventory records for the warehouse
• Received phone or fax orders and entered into computer
• Customer Service assisted with customer questions complaints
• Utilized software packages such as Macola and in-house software