Reginae Hayes
Eastpointe,MI
Summary
Dedicated professional with a diverse background in healthcare and customer service, including a pivotal role at Bronson Methodist Hospital. Excelled in patient care coordination, medication management, and delivering exceptional service. Proficient in Microsoft Office Suite, demonstrating strong technical and interpersonal skills. Achieved significant improvements in patient satisfaction and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Preschool Teacher
Precious Gems
04.2023 - Current
- Teach critical language, social, and motor skills to children preparing for kindergarten
- Instruct children in manners and respectful behavior towards teachers and peers
- Assist with potty training and encourage verbal communication to prevent accidents
Pharmacy Technician
Bronson Methodist Hospital
11.2022 - 08.2023
- Collaborated with pharmacists to ensure patient health and safety
- Located, dispensed, packed, and labeled prescribed medications
- Maintained accurate medication counts and monitored for misuse
Nurse Assistant Receptionist
CSL Plasma
01.2023 - 05.2023
- Greeted donors and conducted registration procedures
- Registered new patients, updated demographics, and scheduled appointments
Cashier/Customer Service
McDonald’s
08.2019 - 12.2021
- Operated the POS system and processed customer orders
- Delivered positive customer service and resolved issues efficiently
- Performed cleaning duties, including washing dishes and sanitizing machines
Nursing Assistant
Ivring Professional
06.2021 - 09.2021
- Assisted patients with daily living activities such as eating and bathing
- Responded to call lights promptly and efficiently
- Documented actions by completing forms, reports, logs, and records
Education
Bachelor of Business Administration - Accounting
Western Michigan University
Kalamazoo, MI03.2026
Skills
- Microsoft Access
- Microsoft PowerPoint
- Microsoft Word
Certification
- First Aid Certification - American Red Cross or St John Ambulance.
- Certified Nursing Assistant (CNA)
- First Aid Certification
- [State] Driver's License
- Home Health Aide (HHA) Certification
- Infant/Toddler Care Credential – Zero to Three or other recognized institutions.
Timeline
Preschool Teacher
Precious Gems
04.2023 - Current
Nurse Assistant Receptionist
CSL Plasma
01.2023 - 05.2023
Pharmacy Technician
Bronson Methodist Hospital
11.2022 - 08.2023
Nursing Assistant
Ivring Professional
06.2021 - 09.2021
Cashier/Customer Service
McDonald’s
08.2019 - 12.2021
- First Aid Certification - American Red Cross or St John Ambulance.
- Certified Nursing Assistant (CNA)
- First Aid Certification
- [State] Driver's License
- Home Health Aide (HHA) Certification
- Infant/Toddler Care Credential – Zero to Three or other recognized institutions.
Bachelor of Business Administration - Accounting
Western Michigan University
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