Open To Work
Reginald Clinton
Lauderdale Lakes,FL
Summary
Dynamic professional with a proven track record at FedEx: Ground, excelling in sales and project management. Demonstrated effective leadership and innovation, driving significant market share growth. Skilled in training and mentoring teams, fostering resilience and trust. Achieved consistent sales targets through strategic planning and exceptional client relationship management.
Experienced with team leadership, operational management, and process improvement. Utilizes strategic planning to ensure efficient workflows and high-quality results. Track record of fostering collaborative environments and adapting to dynamic situations.
Professional with strong background in managing teams and driving results. Known for fostering collaboration and adapting to evolving needs. Skilled in leadership, strategic planning, and conflict resolution. Reliable and focused on achieving organizational goals.
Results-oriented professional prepared to excel in supervisory roles. Brings extensive experience in team leadership and operational management to achieve high-quality outcomes. Focused on collaborative efforts and adaptable to changing demands. Known for effective communication and strategic planning.
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisory Specialist
Brilliant Minds Prep
Fort Lauderdale, FL
02.2022 - Current
- Enhanced team productivity by implementing efficient workflow processes and optimizing resource allocation.
- Leveraged strong analytical skills to identify trends and patterns in order to make informed business decisions that positively impacted overall results.
- Championed a customer-centric approach within the team, driving exceptional service delivery that consistently exceeded client expectations.
- Mitigated potential risks by proactively addressing potential challenges before they escalated into major issues.
- Facilitated communication and increased work efficiency between Teachers and Associates department team members.
- Evaluated employee performance objectively, providing constructive feedback and guidance for professional growth.
- Resolved conflicts promptly through open communication and negotiation tactics, maintaining a harmonious work environment conducive to peak performance levels from each team member.
- Trained, coached and motivated staff to maintain high performance levels.
- Kept files, logs and records updated with latest information.
- Implemented innovative strategies that led to significant process enhancements, elevating overall departmental efficiency levels over time.
- Conducted regular performance reviews with direct reports, aligning personal development plans with organizational priorities for sustained success.
Regional Sales Manager
FedEx:Ground
Delray Beach, FL
03.2018 - Current
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Conducted product demonstrations and presentations to potential clients to capture more sales.
- Finalized sales contracts with high-value customers.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed and implemented strategic initiatives to improve team performance and productivity.
- Mentored junior staff, fostering professional growth and enhancing team capabilities.
- Analyzed data to identify trends, driving informed decision-making for project planning.
- Managed budget allocations effectively, ensuring optimal resource utilization across projects.
- Facilitated training sessions on software tools, improving team proficiency and workflow consistency.
- Established key performance indicators, tracking progress towards organizational goals and objectives.
- Collaborated with stakeholders to align departmental strategies with overall business objectives.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
Manager of Business Development and Sales
Publix Distribution Center
Miami, FL
06.2019 - 08.2021
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Mentored junior sales staff for improved performance, providing guidance on best practices and customized training programs.
- Analyzed data trends to identify opportunities for growth within key accounts, leading to further expansion of business relationships.
- Qualified leads by scheduling introductory discovery meetings and calls.
- Optimized pricing strategies based on market dynamics, increasing profit margins without compromising competitiveness.
- Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
- Conducted market research to discover new leads, opportunities and messaging.
- Developed new markets and expanded existing ones through effective market research, competitor analysis, and targeted marketing campaigns.
Education
Associate of Science - Accounting And Finance
Broward College
Fort Lauderdale, FL01.2027
Skills
Integrity and trustworthiness
- Sales leadership
- Customer service
- Strategic planning
- Business development and planning
- Sales expertise
- Deal closing
- Relationship selling
- Account development
- Training and mentoring
- Territory expansion
- Account management
- Lead generation
- Project management
- Contract negotiations
- Operations
- Sales initiatives and techniques
- Partnership development
- Analytical thinking
Effective leadership
Workplace safety
Training and mentoring
Documentation skills
Recordkeeping skills
Resilience and persistence
Innovation and creativity
Sales and marketing
Project management
Staff development
Project coordination
Inventory oversight
Feedback and evaluation
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Handled and resolved the largest Number of reporting discrepancies in 1 year.
- Generated a 24% reduction in month-end close.
- Increased profits by 11% without reducing customer satisfaction rates.
- Promoted to manager and assisted with training and supervision of press operators.
- Supervised team of 40 staff members.
Certification
- Sales Expert License and Training
- Certified Computer Tech Training
- Accounting, Fedex
- Certified ForkLift FedEx
Languages
English
Native or Bilingual
French
Full Professional
Spanish
Limited Working
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
On-SiteSalary Range
$0/hr - $1000/hrTimeline
Supervisory Specialist
Brilliant Minds Prep
02.2022 - Current
Manager of Business Development and Sales
Publix Distribution Center
06.2019 - 08.2021
Regional Sales Manager
FedEx:Ground
03.2018 - Current
Associate of Science - Accounting And Finance
Broward College