Reginald Dudley
Bessemer,AL
Summary
Dynamic leader with a proven track record at Mercedes Benz U.S. International, enhancing team productivity and quality through effective supervision and training. Excelled in logistics coordination and problem-solving, achieving significant improvements in team performance and customer satisfaction. Skilled in fostering teamwork and collaboration, with a keen attention to detail, driving operational excellence and safety.
Overview
23
23
years of professional experience
Work History
Team Leader Automotive
Mercedes Benz U.S. International
08.2014 - Current
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Shipping and Receiving Clerk
US Pipe
04.2007 - 07.2014
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Shipping and Receiving Clerk
TNT Logistic
05.2001 - 03.2007
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Reviewed order data to verify transactions and shipping dates.
Education
Business Administration
Alabama A & M University
Normal, ALDiploma -
Jess Lanier High School
Bessemer, AL05.1987
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Team Supervision
- People Management
- Staff Training
- Work Planning and Prioritization
- Performance Improvement
- Work Planning
- Complex Problem-Solving
- Goal Setting
- Overseeing Daily Activities
- Quality Improvement
- Leading Team Meetings
- Safety
- Safety processes and procedures
- Employee Evaluation
- Call Center Operations
- Lean Manufacturing
- Logistics Coordination
Timeline
Team Leader Automotive
Mercedes Benz U.S. International
08.2014 - Current
Shipping and Receiving Clerk
US Pipe
04.2007 - 07.2014
Shipping and Receiving Clerk
TNT Logistic
05.2001 - 03.2007
Business Administration
Alabama A & M University
Diploma -
Jess Lanier High School
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