Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reginald Ekokobe

The Bronx,NY

Summary

A dynamic and results-driven professional with a diverse background in business administration, social media coordination, content creation, and customer engagement. Seeking a challenging role for leveraging analytical skills, strategic mindset, and passion for media to drive business growth and deliver exceptional customer experiences.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Operations Specialist

Apple Inc
09.2011 - Current
  • Manage inventory in compliance with retail inventory processes to enable successful product delivery
  • Effectively communicate with peers about status of assigned inventory tasks and promote understanding and awareness of inventory performance among all store staff
  • Utilize SAP software to research product movements to maintain 99.5% accuracy with inventory quarterly
  • Use communication and training resources to keep up to date with inventory process changes, while also maintaining and archiving government-related paperwork, in countries where applicable.
  • Collaborate with cross-functional teams to optimize processes and improve operational efficiency

Lead

Apple Inc
08.2022 - 01.2023
  • Lead and increase customer engagement, driving sales and brand awareness for Apple's value proposition to businesses
  • Direct and co-supervise team of 111 employees in fast-paced environment
  • Performed monthly and daily production output to deliver on customer service and financial metrics
  • Establish and maintain strong customer relationships through exceptional service and problem-solving skills
  • Provide training and mentorship to team members, fostering positive and collaborative work environment.

Founder/Editor/Copywriter/Digital Marketing

First Klass Breakfast
07.2013 - Current
  • Started and managed media company specializing in social media strategy, content creation, and original ideas for podcasts, editorial, and music
  • Creator and host of Rap & Order Podcast, revisiting over 200 Hip-Hop albums to provide up-to-date reviews and verdicts across all social media platforms
  • Leveraged data analytics to incorporate user behavior into content strategy, resulting in increased engagement and brand awareness
  • Built and curated original content, leveraging strong editorial and copywriting skills to create compelling and engaging content.
  • Monitor brand strategy for engaging content across social media handles, averaging 50-60k views across platforms including TikTok, Instagram, YouTube, and Twitter

Social Media Coordinator & Content Writer

Celebuzz
08.2011 - 12.2011
  • Produced compelling content for various social media platforms, including written and visual content
  • Collaborated with cross-functional teams to ensure timely and accurate content delivery.
  • Developed relationships with influencers to grow reach of company and create wider visibility
  • Transcribed interviews for over 50 different actors, actresses, and entertainers
  • Conducted research to determine current benchmark trends and audience preferences

Education

Associate of Science - Business Administration

Mercy College
The Bronx, NY
05.2011

Skills

  • Content Management
  • Data Analytics
  • Editorial & Copywriting
  • Troubleshooting
  • Media Distribution
  • Communication
  • Managing Ambiguity
  • Time Management
  • Digital Content Development
  • Administrative Duties
  • Brand Development
  • Audience Outreach

Certification

Google Certificate for Foundations of Project Management

Timeline

Lead

Apple Inc
08.2022 - 01.2023

Founder/Editor/Copywriter/Digital Marketing

First Klass Breakfast
07.2013 - Current

Operations Specialist

Apple Inc
09.2011 - Current

Social Media Coordinator & Content Writer

Celebuzz
08.2011 - 12.2011

Associate of Science - Business Administration

Mercy College

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Reginald Ekokobe