Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Reginald Fallah-Turay

Jacksonville,FL

Summary

CAREER SUMMARY Over ten years’ impressive success in the technology, health, human services, business management, and higher education, running company-wide operational functions and leading teams, from starting point to successful completion, while making/executing sound strategic decisions. Passionately aiming at continuous improvement - Exceptional verbal and written communication skills. A high energy, confident professional with an infectious enthusiasm. Challenging avenues where knowledge and experience match with the organization's growth. Hardworking and passionate about building companies from within by attracting intelligent and productive professionals. Quality-driven leader focused on growth and experienced in fundraising, customer acquisition and executive management.

Overview

14
14
years of professional experience
1
1
Certification

Work History

FOUNDER/COO

RAFTconcepts
02.2018 - Current
  • Global
  • Establish and administer annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives
  • Implemented promotional approaches which increased sales and profit levels by 60%
  • Advise on high-level hiring decisions for key leadership positions, conducted senior hire interviews and nominated new board members
  • Conduct target market research to scope out industry competition and identify advantageous trends Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings

LEARNING FACILITATOR

The Directorate of Science, Technology and Innovation, DSTI
Freetown
12.2021 - 10.2022
  • Facilitate rollout of the offline and online models of the UNICEF e-UPSHIFT Facilitate online drone technology training by guiding the learning of the assigned curriculum Facilitate the transfer of knowledge with young people by leading structured discussions in small groups Strengthen and/or build digital competency/skills of the public sector and young adults to build the capacity of both current and potential public sector workforce Familiarization with the course content for ease of communication of course expectations to e- learners Provide technical support for learners and related participants Identify potential target markets for learning Hub Create visibility and awareness about the Learning Passport and the Hub Develop and implement strategies to increase traffic Support outreach and mobilization efforts
  • Collected data on program efficacy through data analysis and implemented solutions for improvement.
  • Monitored field trips and special events to maintain safety and increase attendee retention.

Business Analyst - KNOWLEDGE MANAGEMENT

JSI Research & Training Institute, Inc
Boston, MA
01.2021 - 06.2022
  • Provide knowledge sharing and Knowledge Management training to build capacity of staff and to
  • Contribute to team effort by accomplishing related results as needed
  • Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Collaborated with teams in product line transition to streamline manufacturing footprint.
  • Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
  • Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
  • Develop and implement performance improvement strategies and plans to promote continuous
  • Improvement
  • Developed team communications and increase work efficiency by 30

Residential Program Supervisor

InVision Human Services
Reading, PA
02.2018 - 03.2021
  • Provides direction and supervision to over 100 residential support staff
  • Responsible for compliance of county, state and federal monitoring standards specific to the individual supported and the physical site
  • Performed all job duties with the understanding that what is most important is that which is important to the individual supported
  • Responsible for compliance of county, state and federal monitoring standards specific to the individual supported and the physical site
  • Interview and recommend hiring; orients and schedules all appropriate training of employees
  • Involved in providing direct support to people served by InVision
  • Ensures adherence to Individual Support Plan
  • Accountable for all paperwork necessary to ensure compliance of monitoring standards
  • Responsible for the routine, emergent and follow-up medical care of the individual supported and their overall health and well-being
  • Established and verify financial documents such as payroll, expense forms and petty cash.
  • Participated in community events and met with local leaders to develop recreational activities for residents.

Business / Finance Operational Analyst

City University Of New York, CUNY
New York, NY
06.2016 - 02.2018
  • Coordinate activities related to budgeting and accounting
  • Managed team of 25 employees, overseeing hiring, training, and professional growth of employees
  • Organized financing for each deal by sourcing funds from private and public groups
  • Facilitate Scrum ceremonies including daily stand up, Sprint planning, sprint retrospectives, backlog refinement
  • Demonstrated servant leadership with team members while causing the removal of impediments
  • Developed strong relationships with and worked alongside Product Owners to collaborate on backlog management and continuous delivery of features
  • Identify and negotiate resource needs with Product Management.
  • Mapped current business and operational processes and recommended areas for improvement.
  • Researched and compiled tailored monthly analytics and reports for senior management

INFRASTRUCTURE ENGINEER Level II

Fidelity National Information Services, FKA SunGard Financial Systems
Jacksonville, FL
03.2014 - 06.2016
  • Supported finance and treasury systems for more than 500 well known corporations
  • Provided Citrix gateway support for all cloud managed service users Support Citrix servers, checking ‘user rights assignment' and resolving Citrix application issues and escalating if necessary
  • Hardware management (5,000+ servers) by updating latest firmware and patches.

Education

Oral History

Columbia University

MBA - Management Information Systems

Jacksonville University
02.2017

Bachelor of Science - Computer Engineering - Technology

The City University of New York (CUNY) - New York City College of Technology
06.2013

Skills

  • Skills Training
  • Digital Learning
  • Staff Management
  • Human Services
  • Intellectual Disability Development
  • Business Planning
  • Consulting
  • Customer Relations
  • Facilitation / Negotiation / Problem solving
  • Agile Methodologies
  • Operations management
  • Project Management
  • Strategic Vision
  • Team Leadership
  • Strategic Planning

Accomplishments

  • Achieved the Knowledge Management Consultancy by completing the training with accuracy and efficiency
  • Documented and resolved the challenges which led to team organization
  • Supervised team of 35+ staff members
  • Consultancy
  • September 2021 Kobo Toolbox/Collect
  • Ministry of Basic and Senior Secondary Education, Sierra Leone
  • Facilitator - Situation Room-Training in digital tools for data collection for staff across Sierra Leone
  • Languages
  • English
  • Mende
  • Krio

Certification

Certified Scrum Master (CSM) Professional Scrum Master (PSM)

Languages

English
Full Professional

Timeline

LEARNING FACILITATOR

The Directorate of Science, Technology and Innovation, DSTI
12.2021 - 10.2022

Business Analyst - KNOWLEDGE MANAGEMENT

JSI Research & Training Institute, Inc
01.2021 - 06.2022

FOUNDER/COO

RAFTconcepts
02.2018 - Current

Residential Program Supervisor

InVision Human Services
02.2018 - 03.2021

Business / Finance Operational Analyst

City University Of New York, CUNY
06.2016 - 02.2018

INFRASTRUCTURE ENGINEER Level II

Fidelity National Information Services, FKA SunGard Financial Systems
03.2014 - 06.2016

Oral History

Columbia University

MBA - Management Information Systems

Jacksonville University

Bachelor of Science - Computer Engineering - Technology

The City University of New York (CUNY) - New York City College of Technology

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Reginald Fallah-Turay