Reginald Hassell
Chicago,IL
Summary
Accomplished Outreach Worker and Security Supervisor with a proven track record in community health and client advocacy, notably with Westside Health Authority. Skilled in creating safe, inclusive environments and fostering community engagement through strategic outreach and effective security management. Demonstrates cultural competency and exceptional community service, enhancing organizational reputation and client well-being.
Overview
19
19
years of professional experience
Work History
Outreach Worker
Westside Health Authority
04.2024 - 06.2024
- Connected individuals to appropriate resources through comprehensive assessments, referrals, and followups.
- Developed strong relationships with local organizations to establish a network of support services for clients in need.
- Supported homeless individuals transitioning into housing by connecting them with necessary supplies, furniture donations, and move-in assistance resources.
- Advocated on behalf of clients experiencing discrimination or other obstacles preventing them from accessing vital services within the community.
- Established rapport with community members by actively participating in local events and demonstrating genuine care for their wellbeing.
Security Officer
MP Mall
08.2016 - 04.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Security Officer
Millennium Security
11.2013 - 09.2015
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Supervisor
AMERICAN SECURITY GROUP, LLC
05.2005 - 10.2011
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Education
General Studies - Gender Studies
Central Y Community College
Chicago, IL1979
Skills
- Community health
- Cultural Competency
- Outreach strategies
- Client Advocacy
- Community Engagement
- Family outreach
Timeline
Outreach Worker
Westside Health Authority
04.2024 - 06.2024
Security Officer
MP Mall
08.2016 - 04.2024
Security Officer
Millennium Security
11.2013 - 09.2015
Security Supervisor
AMERICAN SECURITY GROUP, LLC
05.2005 - 10.2011
General Studies - Gender Studies
Central Y Community College
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