Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Reginald Jackson

Jacksonville,FL

Summary

Entry-level information technology professional versed in Jira and skilled in Java. Sets up hardware, software, and networks to meet company specifications. Friendly and upbeat team player. Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. A hardworking and passionate job seeker with solid organizational skills eager to secure entry-level Help desk or any IT position. Ready to help the team achieve company goals. Trained in technical support and infrastructure management. Knowledgeable about supporting users with in-person and remote assistance. Quality-driven and self-motivated individual with a superior work ethic and diligent nature.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Ramp Agent

PrimeFlight
06.2023 - Current
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Guided aircraft into and out of parking positions using hand signals.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 1-3 daily flights.
  • Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.

Education

Associate of Science - Computer Information Technology

Florida State College At Jacksonville
Jacksonville, FL
12.2024

Skills

  • Hardware installations
  • Issue Troubleshooting
  • Desktop support
  • Active Directory Configuration
  • Technical Troubleshooting
  • Issue Resolution
  • Information Security
  • Software Development
  • Help Desk Support
  • Programming

Certification

CompTIA A+ Certification

CompTIA Network+ Certification (Getting it before the end of October)

Timeline

Ramp Agent

PrimeFlight
06.2023 - Current

Associate of Science - Computer Information Technology

Florida State College At Jacksonville
Reginald Jackson