Reginald Johnson
Des Plaines,IL
Summary
Dynamic and dependable professional with a strong background in caregiving and warehouse management at DHL Sameday. Proven ability to enhance productivity through effective time management and problem-solving. Recognized for compassionate senior care assistance and optimizing operations, resulting in improved efficiency and client satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Full-Time Caregiver
Janis Erickson and 2 Children
06.2013 - 10.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Provided comprehensive care for a family member diagnosed with breast cancer, including managing medical appointments, coordinating treatments, and offering emotional support.
- Developed strong organizational, time management, and problem-solving skills while balancing multiple responsibilities
- Managed approximately 30 incoming call, emails and faxes per day from Doctors/ Education Officials
Warehouse Operations Manager
DHL Sameday
01.2006 - 07.2012
- Managed daily warehouse operations, resulting in reduced waste and optimized space utilization.
- Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products.
- Developed employee training programs to enhance skill sets and increase overall productivity within the warehouse team.
- Organized storage layouts, resulting in increased accessibility of items and improved worker efficiency during retrieval tasks.
- Conducted warranty reviews for IBM, DELL, EMC computer parts.
- Managed system change and control process including system security design.
- Handled escalated IT Global Support issues in compliance with Homeland Security regulations
- Oversee international shipping schedules
Education
Bachelor of Science - Business Communication
Trinity International University
Bannockburn, IL06-1998
Skills
- Respectful and compassionate
- Time management
- Senior care assistance
- Problem-solving
- Multitasking and organization
- Dependable and responsible
Certification
Warranty Computer Parts Specialist
IBM, Dell, EMC, RC Electronics, Dynamic Solutions Inc, NEC Japan
RF Systems Operator
DHL Sameday
Forklift; Cherry Picker; Reach Truck; TS Machine Operator
DHL Sameday
Timeline
Full-Time Caregiver
Janis Erickson and 2 Children
06.2013 - 10.2024
Warehouse Operations Manager
DHL Sameday
01.2006 - 07.2012
Bachelor of Science - Business Communication
Trinity International University
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