Bob Ploovet
Anchorage,AK
Summary
Experienced Barista with wide range of coffee and tea knowledge. Successfully serves customers in high-traffic coffee shops. Superior customer service skills and commitment to product quality and operational efficiency.
Overview
15
15
years of professional experience
Work History
Community Readiness Consultant
Military Family Readiness Center
Anchor Point, AK
12.2020 - Current
- Departmental liaison with a strong work ethic and detail oriented
- Adept in all aspects of reporting and Direct Service Provider work
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Life Specialist
Military Family Resource Center
Honolulu, Germany
06.2016 - 12.2022
- Assisted commanders, military personnel and their families, and DoD civilian employees in managing the competing demands of the military mission and family
- Taught 4 hour, 50 student TAP classes and completed over 40 Pre-Separation briefs that lasted 4 hours each
- Created, designed and taught Teen Center’s “My First Job” one month course / Employment Manager
- Developed, implemented, and managed installation work/life services programs, established goals, objectives, and procedures in accordance with applicable state and DoD, Air Force and other federal guidance, regulations, and laws
Resident Advisor / House Manager
HALE KIPA
Honolulu, HI
10.2008 - 05.2015
- Serve 17-21 year old, homeless, female clients in a transitional living program;
- Advocate for the client’s individualized needs and goals throughout the case management process;
- Link clients to services and outside referrals.
iCAN Program Coordinator
Leeward Community College
Pearl City, Hawaii
02.2014 - 12.2014
- Screened, interviewed and hired new instructors and students for the iCAN program
- Provided assessment and screening of student applicants for potential program placement to facilitate long term career objectives; provided referrals to appropriate program venues for alternate career paths
- Developed and maintained comprehensive files for projects and programs, continually monitoring to ensure integrity of data
Education
Bachelor of Arts - Cultural Anthropology
UC Santa Cruz
Santa Cruz, CA1997
Skills
- Good Telephone Etiquette
- Data Entry
- Flexible and Adaptable
- Excellent Communication
- Multitasking Abilities
- Customer Service
- Self-Motivated
Green Mountain Coffee Roaster Certificate
Worked at Green Mountain Coffee Roasters in 1990s
Timeline
Community Readiness Consultant
Military Family Readiness Center
12.2020 - Current
Life Specialist
Military Family Resource Center
06.2016 - 12.2022
iCAN Program Coordinator
Leeward Community College
02.2014 - 12.2014
Resident Advisor / House Manager
HALE KIPA
10.2008 - 05.2015
Bachelor of Arts - Cultural Anthropology
UC Santa Cruz
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