Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Reginald McDaniel Jr

Benbrook,TX

Summary

Dynamic Security Technician with expertise in electronic security systems and locksmithing, honed at Fort Worth Zoo. Proven track record in enhancing safety through effective installation and maintenance of CCTV and access control devices. Recognized for exceptional customer service and collaboration with teams to secure critical areas, ensuring operational excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Security Technician

Fort Worth Zoological
04.2024 - Current
  • Install, maintain, and repair electronic locking systems, CCTV cameras, and security infrastructure across zoo facilities.
  • Perform locksmithing duties including cutting keys, pinning lock cores, reading Bittings, disassembling, repairing, and replacing locks.
  • Provide emergency security support and respond promptly to system alerts.
  • Conduct preventive maintenance checks to ensure all systems operate safely and efficiently.
  • Collaborate with animal care and facility teams to secure public and restricted areas.

Amazon Air Associate

Amazon
11.2023 - 03.2024
  • Sorted and loaded packages for air transport, adhering strictly to schedules and safety protocols.
  • Supported airport logistics operations in a fast-paced environment.
  • Utilized scanning tools and followed standardized procedures to maintain shipping accuracy.

Retail Sales Associate

Bridgestone Americas
02.2023 - 09.2023
  • Delivered excellent customer service and assisted with vehicle diagnostics and service scheduling.
  • Managed data entry, appointment logs, and showroom presentation.
  • Supported team operations to ensure customer satisfaction.

Delivery Driver

Amazon
04.2020 - 04.2021
  • Delivered packages to customer doorsteps and business offices.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Verified accuracy of all deliveries against order forms.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Sales Associate

Ashley HomeStores
02.2019 - 03.2020
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Education

High School Diploma -

Justin Northwest High School
Justin, TX
06-2014

Skills

  • Electronic Security Systems Installation
  • CCTV & Surveillance Maintenance
  • Access Control Devices
  • Fire and Life Safety Equipment
  • Locksmithing: Key Cutting, Pinning Cores, Reading Bittings, Lock Disassembly & Repair
  • Flux Core Welding

Electrical Testing Equipment

  • Customer service

Certification

  • Valid Non-Commissioned Security Officer license from the Texas Department of Public Safety.

Timeline

Security Technician

Fort Worth Zoological
04.2024 - Current

Amazon Air Associate

Amazon
11.2023 - 03.2024

Retail Sales Associate

Bridgestone Americas
02.2023 - 09.2023

Delivery Driver

Amazon
04.2020 - 04.2021

Sales Associate

Ashley HomeStores
02.2019 - 03.2020

High School Diploma -

Justin Northwest High School

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