Summary
Overview
Work History
Education
Skills
Timeline
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Reginald Petty

Louisville,KY

Summary

Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering 24 years of carrier experience on high-volume routes. Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

32
32
years of professional experience

Work History

Mail Carrier

US Post Office
08.2004 - 03.2022
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Handled mail and packages with care to prevent damage during delivery.
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Distributed mail on foot to residences and businesses, delivering to approximately 600 customers per shift
  • Distributed mail on foot to residences and businesses, delivering to approximately 600 customers per shift
  • Offered friendly and efficient service to customers, handled challenging situations with ease
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information
  • Handled mail and packages with care to prevent damage during delivery
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients
  • Directly interacted with customers to deliver mail, packages, and ordered goods
  • Loaded and secured items in trucks to avoid damage to parcels during delivery
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies
  • Communicated customer complaints, requests, and feedback to company management for swift resolution
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift
  • Kept mail delivery records to track delivered and undelivered items and identify delivery issues
  • Distributed mail on foot to residences and businesses, delivering to approximately 600 customers per shift
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses
  • Altered routes to accommodate changing conditions or road closures in delivery areas
  • Observed traffic and safety regulations for safe transport and delivery of mail

Office File Clerk/supply Petty Officer

United States Navy, Ship's Serviceman
02.1990 - 02.1998
  • Examined, categorized, and sorted incoming documents.
  • Assisted with data entry and administrative support tasks to help meet team goals.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Maintained physical and computer-based filing systems.
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Monitored and updated filing systems to meet organization standards.
  • Managed sensitive or confidential files with attention to data security and storage policies.
  • Created, implemented and monitored filing systems for easy retrieval of records.
  • Restored old files and archived completed files for future reference.
  • Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
  • Identified and corrected inconsistencies in filing systems for increased accuracy.
  • Compiled and inventoried documents for archival.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Maintained log books and spreadsheets documenting file data and storage receipts.
  • Maintained organized filing system to facilitate easy retrieval of documents.
  • Compiled, sorted and filed high volume of documents.
  • Operated office equipment to scan and copy documents.
  • Added and updated records with current materials.
  • Created and printed labels for well-organized filing.
  • Cleaned up files regularly by removing outdated information for archival or disposal.
  • Retrieved file information and made copies for authorized users.
  • Followed security protocols to protect sensitive and proprietary information.
  • Classified files based on source, type or other details.

Education

Master of Arts - Business And Organizational Security Management

Webster University
St Louis, MO
08.2017

Skills

  • Carrier Negotiations
  • Clerical Support
  • Mail-Sorting and Delivery Sequence
  • Customer Needs Assessments
  • Report Preparation
  • Performance Management

Timeline

Mail Carrier

US Post Office
08.2004 - 03.2022

Office File Clerk/supply Petty Officer

United States Navy, Ship's Serviceman
02.1990 - 02.1998

Master of Arts - Business And Organizational Security Management

Webster University

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Reginald Petty