Julia A. Harnett
Ellenwood,GA
Summary
Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering 16 years of carrier experience on high-volume routes. I loved my job and the people that I provided services to, without delay.
Overview
18
18
years of professional experience
Work History
Rural Mail Carrier
United States Postal Servive
07.2004 - 05.2019
- Maintained records on customers with mail forwarding and change of address requests.
- Distributed items on time and to correct locations for punctual, professional mail services.
- Resolved complaints calmly and professionally to maintain customer satisfaction.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
Customer Service Cashier
Walmart
01.2012 - 11.2015
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card and check transactions to complete customer purchases.
Accounts Receivable Clerk
Behavioral Solutions
05.2001 - 12.2003
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Monitored accounts to verify compliance with payment terms and schedules.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Developed and implemented strategies to improve collection processes and reduce overdue payments.
- Developed and maintained positive relationships with clients to maximize collections.
- Monitored accounts to verify compliance with payment terms and schedules
- Prepared and mailed invoices to customers, processed payments, and documented account updates
Education
Associate of Science - Health Information Technology
Atlanta Technical College
Atlanta, GA01.2024
Associate of Science - Business Office Technology
Augusta Technical College
Augusta, GA05.1999
Associate of Science - Dental Laboratory Technology
Augusta Technical College
Augusta, GA01.1988
High School Diploma -
Phillips Junior College
Augusta02.1982
Skills
- Carrier Negotiations
- Business Operations
- Reading Comprehension
- Inquiry Response
- Scan Parcels
- Daily Vehicle Inspections
Timeline
Customer Service Cashier
Walmart
01.2012 - 11.2015
Rural Mail Carrier
United States Postal Servive
07.2004 - 05.2019
Accounts Receivable Clerk
Behavioral Solutions
05.2001 - 12.2003
Associate of Science - Health Information Technology
Atlanta Technical College
Associate of Science - Business Office Technology
Augusta Technical College
Associate of Science - Dental Laboratory Technology
Augusta Technical College
High School Diploma -
Phillips Junior College
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