Reginald Rich
Mobile,AL
Summary
Dynamic and dedicated professional with a strong work ethic and proven customer service skills. Expertise in safe food handling and preparation, consistently delivering high-quality dishes while maintaining cleanliness and sanitation. Recognized for enhancing workflow efficiency and training new employees to uphold safety standards.
Overview
23
23
years of professional experience
Work History
Deli Clerk
The Fresh Market
Daphne, AL
03.2022 - Current
- Assisted customers in selecting deli items, ensuring high levels of satisfaction.
- Maintained cleanliness and organization of the deli area, adhering to safety standards.
- Operated slicing machines and scales, learning proper handling techniques.
- Stocked shelves with fresh products, ensuring availability for customer needs.
- Prepared sandwiches and platters according to customer specifications, enhancing service efficiency.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Line Cook
Baumhower's Victory Grille
Daphne, AL
01.2004 - Current
- Prepared high-quality dishes following established recipes and presentation standards.
- Collaborated with kitchen staff to streamline food preparation processes, enhancing efficiency.
- Maintained cleanliness and organization of workstations to comply with health and safety regulations.
- Assisted in training new line cooks on proper cooking techniques and kitchen protocols.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Checked food temperature regularly to verify proper cooking and safety.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Grilled meats and seafood to customer specifications.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
Shift Leader
Hooters Inc.
Daphne, AL
03.2003 - 03.2022
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored new employees on operational procedures and best practices.
- Coordinated shift schedules, optimizing team coverage for peak hours and workload efficiency.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Education
High School Diploma -
Fairhope High School
Fairhope, AL05-1991
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Safe food handling practices
- Food preparation
- Food safety
- Equipment safety
Timeline
Deli Clerk
The Fresh Market
03.2022 - Current
Line Cook
Baumhower's Victory Grille
01.2004 - Current
Shift Leader
Hooters Inc.
03.2003 - 03.2022
High School Diploma -
Fairhope High School